Marife M. Arcenal

Available to hire

Skills

Experience Level

Work Experience

Student Teacher/ Admin Assistant (OJT) at PLDT Innovation Laboratory
November 1, 2014 - March 31, 2015
On-the-job training as student teacher and administrative assistant.
Credit Customer Service Representative at Convergys Philippines (Macy's American Express)
May 1, 2015 - December 31, 2016
Handle Macy's American Express Credit Customer Service inquiries.
Comcast SIK Technical Support at Teleperformance Philippines
January 1, 2016 - December 31, 2018
Technical support for Comcast/SIK products.
Mission Control Analyst, WFM at Teleperformance Philippines
January 1, 2018 - December 31, 2020
Workforce Management Mission Control Analyst.
WFM Scheduling Analyst at Teleperformance Philippines
January 1, 2020 - Present
WFM Scheduling Analyst.

Education

Bachelor of Science in Information Technology at Stratford International School
January 11, 2030 - January 1, 2015

Qualifications

National Certification of Computer Technician Passer
January 11, 2030 - February 5, 2026
National Certification of Computer Technician Passer
January 11, 2030 - February 5, 2026

Industry Experience

Telecommunications, Software & Internet, Media & Entertainment, Professional Services, Retail

Skills

Experience Level