Available to hire
Hi, I’m Andrew Nortz, a dynamic administrative professional based in Charlotte with a proven track record in meticulous recordkeeping, customer service, and cross-functional support. I’ve built a reputation for accuracy and reliability in fast-paced environments, including a key role at Clean Harbors.
I excel at report writing, memo preparation, document conversion, and digital archiving, and I thrive on helping teams run efficiently with attention to detail and a collaborative, friendly approach.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Customer Service Representative at Peak Fence
April 1, 2025 - PresentContributed to team effort by meeting performance goals and assisting colleagues. Maintained customer records by updating account information in the database. Processed orders, prepared correspondences, and completed required documentation. Maintained knowledge of current promotions and discounts.
Administrative Assistant at Clean Harbors
October 1, 2024 - March 1, 2025Provided administrative support in an office/facility environment, coordinated administrative functions, prepared reports, organized filing systems, maintained office supplies and equipment, coordinated meetings, maintained calendars and schedules, and used Microsoft Office to create letters, memos, and spreadsheets.
Customer Service Representative at AIR Global
September 1, 2024 - October 1, 2024Delivered fast and friendly service, handled inbound calls, set appointments, and promoted offers to increase sales. Collaborated with colleagues to deliver quality customer experience and resolved problems to maintain customer satisfaction.
Business Development Representative at United Rentals
October 1, 2022 - August 1, 2024Qualified customer needs, processed quotes, reservations, and contracts in line with policy. Drove active customer growth and revenue, maintained contact information for future campaigns, and coordinated with branch staff to ensure customer satisfaction.
Human Resources Coordinator / Disaster Relief Captain / Electrical Associate / Inventory Specialist at Lowe's Home Improvement
April 1, 2006 - October 1, 2022Created employee profiles and maintained training records; administered healthcare plan enrollments; liaised with payroll, finance and IT to set up new employees; facilitated training programs; managed disaster response for Hurricane Florence in 2018; supported inventories across stores.
Education
Human Resources Certificate at Central Piedmont Community College
January 11, 2030 - May 1, 2008Associate in Science (A.S.) - Computer Networking at Jefferson Community College
January 11, 2030 - May 1, 2005Bachelor of Arts (B.A.) - Business Administration at SUNY Oswego
January 11, 2030 - May 1, 1997Qualifications
Human Resources Certificate
January 11, 2030 - May 1, 2008Industry Experience
Professional Services, Retail, Healthcare, Education, Manufacturing
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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