Hi, I’m Milly Vo, a Marketing Automation Specialist with 10+ years of experience in B2B sales and CRM-driven demand generation.

About

Hi, I’m Milly Vo, a Marketing Automation Specialist with 10+ years of experience in B2B sales and CRM-driven demand generation. I design and implement end-to-end marketing programs, build lead scoring models, and orchestrate customer journeys in Dynamics 365 Marketing. I have led enterprise-scale D365 Marketing implementations, trained key-user communities to boost adoption, and collaborated with IT to drive marketing automation at scale.

I’m open to relocation and enjoy collaborating across sales, marketing, and IT to turn data into actionable insights that improve targeting, engagement, and ROI. I thrive in fast-paced environments and am passionate about creating measurable business impact through integrated campaigns, data-driven decision making, and cross-functional teamwork.

  • 10 years' experience
  • Joined February 2026

Languages

  • EnglishAdvanced
  • SwedishIntermediate
  • VietnameseFluent

Industry experience

  • Software & Internet
  • Professional Services
  • Media & Entertainment

Work experience· 7 roles

Digital Marketing & Sales Specialist · AFRYSep 2024 – Sep 2025 · 1 yr 1 mo

Increased sales-qualified leads through lead scoring models and marketing campaigns; standardized branding with D365 templates and personalized content; enhanced targeting by creating audience segments from behavioral and demographic data; boosted lead generation with capture forms and gated content; trained users in Learn & Growth Center, communities, and Key User groups; implemented advanced marketing automation in collaboration with IT teams; ensured integration of D365 Marketing with the website.

Digital Content & CRM Coordinator · AFRYMar 2024 – Aug 2024 · 6 mos

Coordinated between sales and marketing to ensure smooth lead flow into Dynamics 365; analyzed CRM lead data to deliver insights into conversion processes; consolidated duplicate contacts and created guidance for sales teams to improve data accuracy; monitored lead generation campaigns (emails, landing pages, forms); improved segmentation and personalization with customer journeys to boost engagement.

Customer Service Representative · NouryonJun 2023 – Aug 2023 · 3 mos

Supported execution of the Order To Invoice cycle; coordinated with Logistics, Planning, Controlling, and Production; processed orders in SAP and issued confirmations; generated delivery documentation and invoices.

Innovation & Digitalization Coordinator · Reitan Convenience SwedenFeb 2023 – Jun 2023 · 5 mos
Team Leader · Navigos GroupJan 2018 – Mar 2020 · 2 yrs 3 mos
Senior Consultant · Navigos GroupNov 2012 – Dec 2017 · 5 yrs 2 mos
Junior Business Developer · An MediaJan 2011 – Apr 2012 · 1 yr 4 mos

Education

Master of Business Administration · Western Sydney University2018 – 2020
Bachelor's degree · Vietnam National University2004 – 2008

Certifications and awards

Advanced Content and Social Tactics to Optimize SEO2024 – 2026
Swedish as a Second Language Level 2 – Intensive Swedish for Academics2023 – 2026
Breakthrough Leadership Program2015 – 2026

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