I'm Tafadzwa Chagaresango, a creative and detail-oriented graphic designer with a BSc (Hons) in Visual Communication & Multimedia Design. I bring hands-on experience in UI/UX design, multimedia production, and brand asset development, delivering digital and print-ready solutions for multiple client accounts. I thrive on collaborating with cross-functional teams to translate concepts into engaging visual experiences that reinforce brand identity and drive results. My strengths include Adobe Creative Suite and Figma, user-centered design, and storytelling through visuals, always aiming for consistency and impact. I’m open to remote opportunities worldwide.

Tafadzwa Chagaresango

I'm Tafadzwa Chagaresango, a creative and detail-oriented graphic designer with a BSc (Hons) in Visual Communication & Multimedia Design. I bring hands-on experience in UI/UX design, multimedia production, and brand asset development, delivering digital and print-ready solutions for multiple client accounts. I thrive on collaborating with cross-functional teams to translate concepts into engaging visual experiences that reinforce brand identity and drive results. My strengths include Adobe Creative Suite and Figma, user-centered design, and storytelling through visuals, always aiming for consistency and impact. I’m open to remote opportunities worldwide.

Available to hire

I’m Tafadzwa Chagaresango, a creative and detail-oriented graphic designer with a BSc (Hons) in Visual Communication & Multimedia Design. I bring hands-on experience in UI/UX design, multimedia production, and brand asset development, delivering digital and print-ready solutions for multiple client accounts.

I thrive on collaborating with cross-functional teams to translate concepts into engaging visual experiences that reinforce brand identity and drive results. My strengths include Adobe Creative Suite and Figma, user-centered design, and storytelling through visuals, always aiming for consistency and impact. I’m open to remote opportunities worldwide.

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Language

English
Fluent

Work Experience

Director of First Impressions (Remote) at Envisage Dental
May 1, 2025 - Present
Manage front-office experience, ensuring exceptional patient interactions and a welcoming environment. Collaborate with cross-functional teams to maintain seamless administrative and digital communication processes. Recall lapsed patients and schedule them for follow-up appointments.
Patient Help Center Specialist (Remote) at Shared Practices Group, United States
January 1, 2024 - January 1, 2025
Collaborated with product and development teams to improve digital touchpoints and user interfaces for patient interaction platforms. Conducted usability assessments and gathered user feedback to enhance appointment scheduling flows. Designed low-fidelity wireframes and provided UX recommendations to optimize navigation and visual hierarchy. Supported administrative and customer experience operations while ensuring consistent digital communication tone. Achieved a 95% satisfaction rate and contributed to a 15% improvement in user engagement through UX improvements.
UI/UX Design Intern at Dicomm McCann
May 1, 2021 - February 1, 2022
Contributed to user interface (UI) design for web and mobile applications. Participated in the redesign of client websites, improving visual appeal and usability, reducing bounce rate by 8%. Designed layouts, animations, and prototypes using Adobe XD and After Effects for multiple brand campaigns. Supported the production team in creating multimedia assets including video, photography, and 3D visuals. Collaborated with senior designers and developers to align designs with business goals and client expectations.
UI/UX Design Intern at Dicomm McCann
June 1, 2022 - July 1, 2022
Continuing internship tasks in UI/UX design, assisting in design updates, asset production.
Director of First Impressions (Remote) at Envisage Dental UK
May 1, 2025 - Present
Manage front-office operations and deliver exceptional patient experiences in a remote setting. Serve as the first point of contact for patients, ensuring professional and empathetic communication. Coordinate appointment scheduling, confirmations, and follow-ups to optimize calendar utilization. Conduct outbound calls to recall lapsed patients and re-engage them for follow-up care. Collaborate with cross-functional teams to maintain seamless administrative workflows and digital communication processes. Support patient retention initiatives through proactive outreach and consistent follow-up communication.
Patient Help Center Specialist (Remote) at Shared Practices Group USA
January 1, 2024 - January 1, 2025
Managed 35+ inbound patient calls daily in a high-volume remote call center environment. Scheduled new and existing patient appointments, maintaining efficient provider calendar management. Achieved a 95% patient satisfaction rating through effective communication and problem resolution. Maintained a 70% conversion rate on inbound calls by successfully booking new patient appointments. Documented patient information accurately within internal systems and CRM platforms. Maintained HIPAA-compliant communication standards and confidentiality practices.
Innovations & Experience Department Intern at Dicomm McCann
May 1, 2021 - February 28, 2022
Designed user interface components for web and mobile applications. Assisted in video animation and multimedia production projects. Contributed to website redesign project reducing bounce rate by 8%. Delivered creative assets for 5+ major client accounts using Adobe Creative Suite. Provided front-desk and administrative support.
Innovations & Experience Department Intern at Dicomm McCann
June 1, 2022 - July 31, 2022
Designed UI components, assisted in multimedia production, and contributed to client assets and front-desk support during second internship period.

Education

Bachelor of Science (Honors) Degree in Visual Communication & Multimedia Design at Chinhoyi University of Technology
March 1, 2019 - December 1, 2022
A & AS Level (GCE) at High Achievers Coach Educational Center
January 1, 2016 - November 1, 2017
O Level (IGCSE) at Gateway High School
January 1, 2012 - November 1, 2015
Bachelor of Science (Honors) in Visual Communication & Multimedia Design at Chinhoyi University of Technology
March 1, 2019 - December 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Education, Healthcare