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I am a law student in the process of graduation with extensive experience in customer service, information analysis, and legal advisory. I provide users with clear information on procedures, manage petition rights, and draft responses to claims and PQRS, while seeking to deepen my experience in the legal field. I work well in teams, lead with initiative, and communicate effectively. I am proficient with advanced office tools and have a working command of English; my goal is to grow professionally and contribute to clients and colleagues alike.…I am a law student in the process of graduation with extensive experience in customer service, information analysis, and legal advisory. I provide users with clear information on procedures, manage petition rights, and draft responses to claims and PQRS, while seeking to deepen my experience in the legal field. I work well in teams, lead with initiative, and communicate effectively. I am proficient with advanced office tools and have a working command of English; my goal is to grow professionally and contribute to clients and colleagues alike.

Nicolas Eduardo Rodriguez A.

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I am a law student in the process of graduation with extensive experience in customer service, information analysis, and legal advisory. I provide users with clear information on procedures, manage petition rights, and draft responses to claims and PQRS, while seeking to deepen my experience in the legal field. I work well in teams, lead with initiative, and communicate effectively. I am proficient with advanced office tools and have a working command of English; my goal is to grow professionally and contribute to clients and colleagues alike.…I am a law student in the process of graduation with extensive experience in customer service, information analysis, and legal advisory. I provide users with clear information on procedures, manage petition rights, and draft responses to claims and PQRS, while seeking to deepen my experience in the legal field. I work well in teams, lead with initiative, and communicate effectively. I am proficient with advanced office tools and have a working command of English; my goal is to grow professionally and contribute to clients and colleagues alike.

Available to hire

I am a law student in the process of graduation with extensive experience in customer service, information analysis, and legal advisory. I provide users with clear information on procedures, manage petition rights, and draft responses to claims and PQRS, while seeking to deepen my experience in the legal field.
I work well in teams, lead with initiative, and communicate effectively. I am proficient with advanced office tools and have a working command of English; my goal is to grow professionally and contribute to clients and colleagues alike.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Sales Agent at Asurion

February 3, 2025 - July 14, 2025

Assessed customer needs and expectations, built lasting relationships, demonstrated empathy, and handled complaints. Conducted negotiations for mutually beneficial agreements and projected sales based on prior results.

Sales Agent at Priceline

January 10, 2024 - December 30, 2025

Understood customer needs, built relationships, demonstrated empathy, ensured corporate responsibility, negotiated beneficial terms, and managed objections and complaints.

Bilingual Agent at Teleperformance

May 11, 2021 - February 13, 2022

Provided service to the public, adhered to the company schedule, offered English-language tax and support assistance, conducted QA, and supported client needs through workshops and performance reporting.

Bilingual Agent at Sutherland Global Service

December 7, 2020 - July 15, 2021

Customer-focused health sector support, information validation, procedural management, documentation completion, and regulatory confirmations for service status and costs; monitored collections status and produced reports.

Judicial Clerk at Legal Group Consultants

January 30, 2016 - December 27, 2016

Public-facing clerk duties, term calculations for files, document verification, and transmission of records to courts, tribunals, notaries and related offices.