Hi, I’m Tanjun Heng, a computer science student specializing in big data with hands-on experience in IT support, cloud infrastructure, and system integration. I’m passionate about building reliable software and automating workflows, and I enjoy collaborating with teams to deliver practical tech solutions. I’m fluent in English and proficient in Chinese, and I’ve completed a Data Science BootCamp and an AWS Cloud Practitioner certification. I’m always excited to learn new technologies and apply them to real-world problems at the intersection of software, data, and cloud computing.

Tan Jun Heng

Hi, I’m Tanjun Heng, a computer science student specializing in big data with hands-on experience in IT support, cloud infrastructure, and system integration. I’m passionate about building reliable software and automating workflows, and I enjoy collaborating with teams to deliver practical tech solutions. I’m fluent in English and proficient in Chinese, and I’ve completed a Data Science BootCamp and an AWS Cloud Practitioner certification. I’m always excited to learn new technologies and apply them to real-world problems at the intersection of software, data, and cloud computing.

Available to hire

Hi, I’m Tanjun Heng, a computer science student specializing in big data with hands-on experience in IT support, cloud infrastructure, and system integration. I’m passionate about building reliable software and automating workflows, and I enjoy collaborating with teams to deliver practical tech solutions.

I’m fluent in English and proficient in Chinese, and I’ve completed a Data Science BootCamp and an AWS Cloud Practitioner certification. I’m always excited to learn new technologies and apply them to real-world problems at the intersection of software, data, and cloud computing.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
Chinese
Advanced

Work Experience

Technical Support Engineer at Whale Cloud
May 1, 2025 - Present
L2 ITSM support; incident investigation, issue resolution, and coordination with product and infra teams. Assisted in system integration (LDAP-AD, OA Portal, COREMAIL), DNS updates, IP routing, and config validation. Analyzed logs, validated configurations, and implemented fixes. Prepared user manuals and product demos. Developed a Python automation script to generate and send HR-related emails (birthday, tenure, promotions), reducing workload.
IT Support at Singtel
April 1, 2022 - May 1, 2022
Remote and onsite troubleshooting of IT issues for corporate clients; relocation of offices; PC setup, network setup, and software/hardware installation.
Data Migration Assistant / ML System Integrator at Singtel
March 1, 2022 - April 1, 2022
Supported data migration for email hosting and contributed to ML system integration initiatives.
Firefighting Rescue Specialist – Section Commander at Singapore Civil Defence Force (SCDF)
February 1, 2020 - February 1, 2022
Assisted in Special Rescue Unit Operations, firefighting and decontamination operations; supported Officers-in-Charge and colleagues; roles in logistics, driver duties, and junior training.
Business-to-Business Sales Marketing at SMV Marketing Group
August 1, 2019 - November 1, 2019
Conducted B2B sales marketing; assisted in recruiting and grooming of juniors.
Project Assistant at Flexlink Engineering Pte Ltd
January 1, 2019 - June 1, 2019
Assisted Director and team; contributed to projects including upgrading IBM CPU to DOS; supported PC/industrial computer projects and wiring/fixtures.
Intern / Assistant at SinTech Mechanic Pte Ltd
November 1, 2016 - March 1, 2017
Assisted in manufacturing iPhone buttons with spare parts; supported programming machines, wiring fixtures and related manufacturing tasks.

Education

Bachelor of Computer Science(Big Data) at Singapore Institute of Management – University of Wollongong
July 1, 2022 - April 1, 2025
Diploma in Electronics, Computer and Communication at Nanyang Polytechnic (NYP)
January 1, 2016 - January 1, 2019

Qualifications

AWS Certified Cloud Practitioner
December 1, 2024 - February 7, 2026
DataScience BootCamp
January 11, 2030 - March 1, 2025
Emerging Technology Synthesis
January 1, 2024 - February 7, 2026

Industry Experience

Computers & Electronics, Software & Internet, Government, Education, Professional Services