Available to hire
Hi, I’m Olha Kryven, a front-end focused developer based in Kraków with a foundation in HTML, CSS, JavaScript, and TypeScript, gained through formal training at CyberBionic Systematics and practical projects. I enjoy turning ideas into accessible, user-friendly interfaces and collaborating with teams to deliver great digital experiences.
I also bring experience in customer service, online English teaching, and managing social media for voluntary projects, which sharpened my communication and teamwork skills. I’m eager to apply my mix of technical and people skills to build impactful products.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Ukrainian
Fluent
Polish
Fluent
English
Fluent
German
Beginner
Work Experience
CSAT Expert at Majorel Polska
July 1, 2022 - May 1, 2023Drove high customer satisfaction and improved team performance by providing proactive support, coaching colleagues in service strategies, and delivering targeted one-on-one training.
Senior Customer Service Representative at Majorel Polska
November 1, 2021 - May 1, 2023Delivered exceptional customer service via telephone, chat, and email, ensuring timely and effective support. Resolved customer issues efficiently by accurately identifying needs and providing targeted solutions, boosting satisfaction and loyalty
Customer Service Junior Specialist at Itsoft sp. z o.o. sp. k.
July 1, 2019 - November 1, 2021Delivered responsive customer support via telephone and email, resolving inquiries quickly and effectively. Provided training and guidance to customers using the system for selling coach tickets and insurance policies, improving overall customer satisfaction. Executed system and database configuration requests accurately and efficiently using dedicated tools, including Linux CLI.
English Teacher at Tutlo sp. z o.o.
March 1, 2019 - May 1, 2021Delivered engaging online English lessons to learners of all ages and proficiency levels, improving language skills and confidence.
Education
Front end Web Developer at CyberBionic Systematics
January 11, 2030 - February 7, 2026Master’s in International Relations at Jagiellonian University in Kraków
October 1, 2017 - October 1, 2020Master’s in English Studies/Translation at Jagiellonian University in Kraków
October 1, 2017 - July 1, 2019Bachelor’s in Information Management at Jagiellonian University in Kraków
October 1, 2014 - June 1, 2017Bachelor’s in Information Management at Manchester Metropolitan University
September 1, 2016 - December 1, 2016Front End Web Developer at CyberBionic Systematics
July 1, 2020 - February 7, 2026Master’s in International Relations at Jagiellonian University in Kraków
October 1, 2017 - October 1, 2020Master’s in English Studies/Translation at Jagiellonian University in Kraków
October 1, 2017 - July 1, 2019Bachelor’s in Information Management at Jagiellonian University in Kraków
October 1, 2014 - June 1, 2017Information Management, Bachelor’s at Manchester Metropolitan University
September 1, 2016 - December 1, 2016Qualifications
Google Ads
January 1, 2022 - February 7, 2026Google Ads
January 1, 2022 - February 7, 2026Industry Experience
Software & Internet, Education, Professional Services, Media & Entertainment, Retail, Travel & Hospitality
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Front-End Developer
We have the best front-end developer experts on Twine. Hire a front-end developer today.