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Hi, I’m Satinder Sangha, a customer-service-focused professional with 10+ years in hospitality, legal, medical, and educational sectors. I excel at front desk operations, client relations, scheduling, and administrative support, always aiming to create welcoming experiences and smooth daily operations. Known for strong communication and leadership, I efficiently manage high call volumes, resolve issues with professionalism, and drive improvements that boost satisfaction and efficiency. I’m passionate about delivering exceptional service while maintaining confidentiality and compliance across diverse settings.…Hi, I’m Satinder Sangha, a customer-service-focused professional with 10+ years in hospitality, legal, medical, and educational sectors. I excel at front desk operations, client relations, scheduling, and administrative support, always aiming to create welcoming experiences and smooth daily operations. Known for strong communication and leadership, I efficiently manage high call volumes, resolve issues with professionalism, and drive improvements that boost satisfaction and efficiency. I’m passionate about delivering exceptional service while maintaining confidentiality and compliance across diverse settings.

Satinder Sangha

Writer, Graphic Designer, Copywriter, +2

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Hi, I’m Satinder Sangha, a customer-service-focused professional with 10+ years in hospitality, legal, medical, and educational sectors. I excel at front desk operations, client relations, scheduling, and administrative support, always aiming to create welcoming experiences and smooth daily operations. Known for strong communication and leadership, I efficiently manage high call volumes, resolve issues with professionalism, and drive improvements that boost satisfaction and efficiency. I’m passionate about delivering exceptional service while maintaining confidentiality and compliance across diverse settings.…Hi, I’m Satinder Sangha, a customer-service-focused professional with 10+ years in hospitality, legal, medical, and educational sectors. I excel at front desk operations, client relations, scheduling, and administrative support, always aiming to create welcoming experiences and smooth daily operations. Known for strong communication and leadership, I efficiently manage high call volumes, resolve issues with professionalism, and drive improvements that boost satisfaction and efficiency. I’m passionate about delivering exceptional service while maintaining confidentiality and compliance across diverse settings.

Available to hire

Hi, I’m Satinder Sangha, a customer-service-focused professional with 10+ years in hospitality, legal, medical, and educational sectors. I excel at front desk operations, client relations, scheduling, and administrative support, always aiming to create welcoming experiences and smooth daily operations.

Known for strong communication and leadership, I efficiently manage high call volumes, resolve issues with professionalism, and drive improvements that boost satisfaction and efficiency. I’m passionate about delivering exceptional service while maintaining confidentiality and compliance across diverse settings.

Skills

Copywriting

Presentation Design

Experience Level

Copywriting

Expert

Presentation Design

Intermediate

Language

English

Fluent

Panjabi, Punjabi

Fluent

Hindi

Advanced

Work Experience

General Manager at Nando’s

September 1, 2015 - Present

Directed all aspects of operations for 15+ employees, including hiring, training, and scheduling. Improved guest satisfaction ratings, boosting Google reviews from 2.0 to 4.2 stars. Managed budgets, labor planning, and cost control measures to maximize profitability. Achieved 99% health inspection score by implementing strict food safety standards. Enhanced workflows, reduced waste, and increased service speed through process improvements.

Receptionist (Part-Time) at Sunder Law Office

January 1, 2024 - February 1, 2025

Greeted and supported clients with empathy during sensitive immigration cases. Drafted affidavits, correspondence, and client declarations with precision. Coordinated evidence collection, appointments, and interpreter services. Managed multi-line phone system, mail, and attorney scheduling with confidentiality. Maintained accurate client files and compliance with legal standards.

Receptionist at The 6ix Medical Clinics

January 1, 2012 - December 1, 2012

Served as first point of contact for 50+ patients daily. Handled 100+ calls per day, scheduling and rescheduling appointments. Verified insurance and health card details to prevent billing issues. Maintained patient confidentiality under PHIPA guidelines.

Medical Receptionist at Dr. Surjeet Singh Sira

January 1, 2011 - January 1, 2011

Managed scheduling, phone calls, and reception duties. Organized correspondence, records, and reports while maintaining confidentiality.