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I’m Rachel, a versatile creator and client-focused professional with a background in hairdressing, hospitality, and travel content. I thrive on delivering exceptional customer service, leading teams, and building engaging digital content that resonates with audiences. Currently I split my time between running a travel content brand and leading the team at Gail’s Cobham, with a strong track record of managing bookings, coordinating influencer collaborations, and delivering memorable experiences under pressure.…I’m Rachel, a versatile creator and client-focused professional with a background in hairdressing, hospitality, and travel content. I thrive on delivering exceptional customer service, leading teams, and building engaging digital content that resonates with audiences. Currently I split my time between running a travel content brand and leading the team at Gail’s Cobham, with a strong track record of managing bookings, coordinating influencer collaborations, and delivering memorable experiences under pressure.

Rachel Smith

Content Creator, Video Editor, Social Media Manager, +2

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I’m Rachel, a versatile creator and client-focused professional with a background in hairdressing, hospitality, and travel content. I thrive on delivering exceptional customer service, leading teams, and building engaging digital content that resonates with audiences. Currently I split my time between running a travel content brand and leading the team at Gail’s Cobham, with a strong track record of managing bookings, coordinating influencer collaborations, and delivering memorable experiences under pressure.…I’m Rachel, a versatile creator and client-focused professional with a background in hairdressing, hospitality, and travel content. I thrive on delivering exceptional customer service, leading teams, and building engaging digital content that resonates with audiences. Currently I split my time between running a travel content brand and leading the team at Gail’s Cobham, with a strong track record of managing bookings, coordinating influencer collaborations, and delivering memorable experiences under pressure.

Available to hire

I’m Rachel, a versatile creator and client-focused professional with a background in hairdressing, hospitality, and travel content. I thrive on delivering exceptional customer service, leading teams, and building engaging digital content that resonates with audiences.

Currently I split my time between running a travel content brand and leading the team at Gail’s Cobham, with a strong track record of managing bookings, coordinating influencer collaborations, and delivering memorable experiences under pressure.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Hairdresser at Leo Bancro C Salon

April 1, 2016 - June 1, 2023

Fully qualified hairdresser. Started as a salon assistant, progressed to head assistant, managed a team of assistants, took on top stylist’s clients, and covered reception duties including bookings, payments, and retail. Built a heavily booked calendar with strong under-pressure performance.

Travel Content Creator & Brand Collaborator at Self-employed / Freelance

January 1, 2023 - Present

Built a personal travel brand across Instagram, TikTok, and YouTube. Collaborated with Virgin Voyages and GetYourGuide. Hosted and managed 6 Virgin Voyages cruises (2023–2024), focusing on VIP client care and influencer partnerships. Produced short-form video content and destination guides, driving thousands of views and brand engagement.

Team Leader at Gail’s - Cobham

July 1, 2023 - Present

Led front-of-house operations in a fast-paced café. Managed trial shifts and interviews for new hires, delivered team briefs weekly, and ensured staff performance aligned with service standards. Barista trained and skilled in bakery operations.