Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Sibonginkosi Dube, a motivated Virtual Assistant and Customer Service professional with a knack for streamlined admin, clear communication, and organized scheduling. I recently completed the ALX Virtual Assistant Bootcamp and have hands-on experience supporting client communications, coordinating tasks, and maintaining calendars. I pride myself on accuracy and reliability, delivering calm, efficient support in fast-paced environments. I also bring a teaching and customer service background that sharpened my interpersonal skills, and I’ve complemented that with hands-on full-stack development training. I’m comfortable working remotely, collaborating across teams, and leveraging tech to boost productivity. I aim to provide proactive, friendly service that helps clients and colleagues stay on track.…Hi, I’m Sibonginkosi Dube, a motivated Virtual Assistant and Customer Service professional with a knack for streamlined admin, clear communication, and organized scheduling. I recently completed the ALX Virtual Assistant Bootcamp and have hands-on experience supporting client communications, coordinating tasks, and maintaining calendars. I pride myself on accuracy and reliability, delivering calm, efficient support in fast-paced environments. I also bring a teaching and customer service background that sharpened my interpersonal skills, and I’ve complemented that with hands-on full-stack development training. I’m comfortable working remotely, collaborating across teams, and leveraging tech to boost productivity. I aim to provide proactive, friendly service that helps clients and colleagues stay on track.

Sibonginkosi Dube

Project Manager, Front-End Developer, Full Stack Developer, +3





Hi, I’m Sibonginkosi Dube, a motivated Virtual Assistant and Customer Service professional with a knack for streamlined admin, clear communication, and organized scheduling. I recently completed the ALX Virtual Assistant Bootcamp and have hands-on experience supporting client communications, coordinating tasks, and maintaining calendars. I pride myself on accuracy and reliability, delivering calm, efficient support in fast-paced environments. I also bring a teaching and customer service background that sharpened my interpersonal skills, and I’ve complemented that with hands-on full-stack development training. I’m comfortable working remotely, collaborating across teams, and leveraging tech to boost productivity. I aim to provide proactive, friendly service that helps clients and colleagues stay on track.…Hi, I’m Sibonginkosi Dube, a motivated Virtual Assistant and Customer Service professional with a knack for streamlined admin, clear communication, and organized scheduling. I recently completed the ALX Virtual Assistant Bootcamp and have hands-on experience supporting client communications, coordinating tasks, and maintaining calendars. I pride myself on accuracy and reliability, delivering calm, efficient support in fast-paced environments. I also bring a teaching and customer service background that sharpened my interpersonal skills, and I’ve complemented that with hands-on full-stack development training. I’m comfortable working remotely, collaborating across teams, and leveraging tech to boost productivity. I aim to provide proactive, friendly service that helps clients and colleagues stay on track.

Available to hire

Hi, I’m Sibonginkosi Dube, a motivated Virtual Assistant and Customer Service professional with a knack for streamlined admin, clear communication, and organized scheduling. I recently completed the ALX Virtual Assistant Bootcamp and have hands-on experience supporting client communications, coordinating tasks, and maintaining calendars. I pride myself on accuracy and reliability, delivering calm, efficient support in fast-paced environments.

I also bring a teaching and customer service background that sharpened my interpersonal skills, and I’ve complemented that with hands-on full-stack development training. I’m comfortable working remotely, collaborating across teams, and leveraging tech to boost productivity. I aim to provide proactive, friendly service that helps clients and colleagues stay on track.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Teacher’s Assistant at Heavenly Kids Pre-School

July 1, 2024 - Present

Supported daily classroom operations and managed schedules, communications, and student documentation. Assisted lead teachers with lesson preparation, ensuring accuracy and timely completion of administrative tasks. Maintained organized digital and physical records to ensure efficient workflow.

Call Center Agent at MHG Holdings

January 1, 2024 - January 1, 2025

Delivered high-quality customer service to over 120 clients daily, maintaining a 92% satisfaction rate. Managed customer data and communications through Salesforce CRM, ensuring 98% data accuracy. Resolved complex inquiries, achieving first-call resolution for 89% of escalations. Consistently exceeded SLA compliance targets and improved efficiency through workflow optimization.

Full Stack Developer (Bootcamp Project) at FNB Academy

May 1, 2024 - July 1, 2024

Collaborated remotely with peers to design and deliver web-based applications. Developed strong technical and problem-solving skills through hands-on project work. Used productivity tools (GitHub, Trello, Slack) to manage project tasks and meet deadlines.

Full Stack Developer (Bootcamp Project) at F NBA Academy

May 1, 2024 - July 1, 2024

Collaborated remotely to design and deliver web-based applications. Built strong technical and problem-solving skills through hands-on project work and used productivity tools (GitHub, Trello, Slack) to manage tasks and meet deadlines.