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I am a dedicated professional with a strong work ethic and reliability. I take responsibility for delivering precise, punctual results and pride myself on my organized, detail-oriented approach. I collaborate well in teams and strive to create a positive, productive work environment. I bring administrative experience, customer service expertise, and instructional background to new challenges, and I am eager to contribute to your organization with a proactive, friendly, and solution-focused mindset.…I am a dedicated professional with a strong work ethic and reliability. I take responsibility for delivering precise, punctual results and pride myself on my organized, detail-oriented approach. I collaborate well in teams and strive to create a positive, productive work environment. I bring administrative experience, customer service expertise, and instructional background to new challenges, and I am eager to contribute to your organization with a proactive, friendly, and solution-focused mindset.

Karim Ait Harma

Content Producer, Content Designer, Social Media Manager, +2

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I am a dedicated professional with a strong work ethic and reliability. I take responsibility for delivering precise, punctual results and pride myself on my organized, detail-oriented approach. I collaborate well in teams and strive to create a positive, productive work environment. I bring administrative experience, customer service expertise, and instructional background to new challenges, and I am eager to contribute to your organization with a proactive, friendly, and solution-focused mindset.…I am a dedicated professional with a strong work ethic and reliability. I take responsibility for delivering precise, punctual results and pride myself on my organized, detail-oriented approach. I collaborate well in teams and strive to create a positive, productive work environment. I bring administrative experience, customer service expertise, and instructional background to new challenges, and I am eager to contribute to your organization with a proactive, friendly, and solution-focused mindset.

Available to hire

I am a dedicated professional with a strong work ethic and reliability. I take responsibility for delivering precise, punctual results and pride myself on my organized, detail-oriented approach. I collaborate well in teams and strive to create a positive, productive work environment.

I bring administrative experience, customer service expertise, and instructional background to new challenges, and I am eager to contribute to your organization with a proactive, friendly, and solution-focused mindset.

Skills

Microsoft Office

Copywriting

Presentation Design

Experience Level

Microsoft Office

Expert

Copywriting

Intermediate

Presentation Design

Intermediate

Language

English

Fluent

German

Advanced

Work Experience

Administrative Assistant

July 1, 2011 - July 1, 2011

Performer general office duties, such as answering phones, filing, and maintaining records.

Administrative / Executive Assistant

March 1, 2017 - May 1, 2018

Managed daily office operations and provided administrative support to executive staff. Maintained and organized digital and physical filing systems. Prepared and edited correspondence, reports, and presentations to support business communications.

Customer Service / Dispatch Agent

April 1, 2019 - February 1, 2020

Addressed customer service inquiries effectively, resolving issues related to booking and account points. Managed payment discrepancies and provided solutions. Developed and implemented case management processes. Coordinated with team members to dispatch work cases, optimizing response times and service quality.

English Teacher

March 1, 2020 - April 1, 2020

Developed foundational English teaching methodologies tailored for non-native speakers. Facilitated interactive learning through Zoom, designed grammar and vocabulary lessons, provided phonetics instruction, and fostered a supportive environment for practicing conversational skills.

Content Moderator

January 1, 2023 - January 1, 2024

Monitored TikTok content to identify and flag instances of sexual assault, violence, terrorism, child abuse, violent death, and content glorifying gambling, ensuring a safe and compliant online environment. Applied critical judgment of community guidelines, collaborated with moderators, and maintained high accuracy in a fast-paced setting.