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Organised and adaptable operations professional with experience coordinating projects, managing logistics and supporting service delivery across national and community-based organisations. Currently working within business management at Natural England, overseeing operational processes, staff onboarding and internal guidance for a 3,000+ employee organisation. A collaborative and approachable team member, I am passionate about delivering excellent customer and stakeholder service, building strong working relationships and maintaining high standards in fast-paced environment.…Organised and adaptable operations professional with experience coordinating projects, managing logistics and supporting service delivery across national and community-based organisations. Currently working within business management at Natural England, overseeing operational processes, staff onboarding and internal guidance for a 3,000+ employee organisation. A collaborative and approachable team member, I am passionate about delivering excellent customer and stakeholder service, building strong working relationships and maintaining high standards in fast-paced environment.

Sophie Rowney

Location Manager, Writer, Community Manager, +2

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Organised and adaptable operations professional with experience coordinating projects, managing logistics and supporting service delivery across national and community-based organisations. Currently working within business management at Natural England, overseeing operational processes, staff onboarding and internal guidance for a 3,000+ employee organisation. A collaborative and approachable team member, I am passionate about delivering excellent customer and stakeholder service, building strong working relationships and maintaining high standards in fast-paced environment.…Organised and adaptable operations professional with experience coordinating projects, managing logistics and supporting service delivery across national and community-based organisations. Currently working within business management at Natural England, overseeing operational processes, staff onboarding and internal guidance for a 3,000+ employee organisation. A collaborative and approachable team member, I am passionate about delivering excellent customer and stakeholder service, building strong working relationships and maintaining high standards in fast-paced environment.

Available to hire

Organised and adaptable operations professional with experience coordinating projects, managing logistics and supporting service delivery across national and community-based organisations. Currently working within business management at Natural England, overseeing operational processes, staff onboarding and internal guidance for a 3,000+ employee organisation. A collaborative and approachable team member, I am passionate about delivering excellent customer and stakeholder service, building strong working relationships and maintaining high standards in fast-paced environment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Location Supervisor at Groundwork

January 1, 2010 - January 1, 2015

Co-ordinated permits, risk assessments and contractual agreements to ensure full compliance between location owners, film company and all talent and film crew on set. Resolved on-the-ground issues quickly to maintain production schedules and budgets.

Boutique Manager at Independent Homeware Boutique

January 1, 2015 - January 1, 2018

Delivered daily operations of an independent homeware boutique; oversaw sales, stock control and customer service; built strong relationships with customers and local businesses; led events and promotions to increase footfall and repeat business.

Operational Delivery Coordinator at National organisation

January 1, 2018 - January 1, 2020

Coordinated operational delivery across health, safety and wellbeing functions within a 3,000+ employee national organisation. Led onboarding and role transitions for 50+ staff across England; ensured smooth integration and continuity of service. Managed internal governance used by all employees; ensured accuracy, compliance and accessibility.

Senior Officer - Business Management

January 1, 2007 - January 1, 2010

Organised and adaptable operational professional with experience coordinating projects, managing logistics and ensuring high-quality service delivery. Led end-to-end delivery of community programmes, overseeing timelines and reporting; delivered social and environmental programmes across the North East, supporting men’s health, environmental education initiatives and community youth engagement.