Available to hire
I’m a commercially focused Business and Marketing student with over 2 years of frontline and campaign experience, turning customer insights into commercial results. I have driven an 18% improvement in sales conversion through real-time data collection and led a 25% uplift across 30+ in-store activations.
I excel at shaping decisions with insights, delivering results under pressure, and influencing outcomes through data, service, and messaging. I learn quickly, adapt to new challenges, and thrive in customer-facing roles.
Skills
Experience Level
Expert
Work Experience
Customer Support and Sales Associate at Claire’s
November 1, 2024 - May 1, 2025Increased weekly sales by 17 percent by promoting high-margin hero products and curated product bundles, based on analysis of daily sell-through reports. Delivered 100 percent compliance across 20 plus promotional changes by preparing and implementing price changes and point of sale materials to brand standards. Resolved 200 plus customer issues across tills and fitting areas, achieving a 95 percent satisfaction rate based on in-store manager feedback and repeat visits. Coordinated team efforts during peak trading hours, ensuring uninterrupted front-of-house service by managing staff coverage and task rotation.
Sales Associate at Primark
September 1, 2022 - December 1, 2023Exceeded individual monthly sales targets by an average of 22 percent by using consultative sales and upselling techniques during peak footfall periods. Improved product availability by 30 percent by reorganising back stock and monitoring daily stock reports for 800 plus SKUs. Supported three seasonal campaigns that raised footfall by 15 percent, assisting in product placement, promotion setup and visual standards. Recognised by supervisors for reliability, often requested to mentor new starters during induction shifts.
Sales Representative at HelloFresh
June 1, 2022 - May 1, 2023Improved regional conversion rates by 18 percent by collecting and analysing objections from 500 plus customer interactions, leading to script revisions adopted by the wider team. Exceeded personal sales targets by 20 to 35 percent weekly through location-based messaging and agile customer targeting across over 40 branded events. Drove 12 percent increase in regional subscriber base by adapting outreach based on dietary preference trends, including vegetarian and budget-conscious households. Acted as a frontline brand ambassador, building trust and recognition through consistent presentation and high-impact messaging in public venues.
Education
BA (Hons) Business and Marketing at De Montfort University
January 11, 2030 - June 1, 2026Qualifications
Industry Experience
Retail, Consumer Goods, Media & Entertainment, Professional Services
Skills
Experience Level
Expert
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