Available to hire
Hi there! I’m Krishna Panchal, a qualified professional with over 7 years of experience in administration, operations, and customer service. I excel at organizing processes, coordinating teams, managing documentation, and delivering a reliable, courteous service. I am keen to learn and grow while optimizing my administrative skills to support your organization’s goals.
I’m excited to bring strong communication, problem-solving, and collaborative energy to a growth-focused team. I’m open to expanding my skillset across admin, operations, and customer-facing roles, and I look forward to contributing and growing with the organization.
Experience Level
Language
English
Fluent
Work Experience
Office Manager at First Choice Aluminium H & P Ltd., Oldham, UK
April 1, 2025 - PresentMaintained enquiry records, quotes, and contract files with accurate and up-to-date data; coordinated with suppliers on material quotations, orders, and delivery timelines; managed returns and replacements; maintained core company documentation; handled email correspondence relating to enquiries and operational matters; oversaw general office administrative processes including scheduling, correspondence, and workflow management to ensure efficient day-to-day operations; updated and managed company social media handles to support online presence.
Crew Member (Part Time) at Five Guys
September 1, 2023 - March 31, 2024Assisted the team in preparing and assembling burgers and milk shakes to meet quality standards; handled cash register operations, sales transactions, cash handling, and customer service; maintained hygiene and cleanliness in line with health and safety standards; provided friendly and efficient service, ensuring a positive customer experience.
Team Member (Part Time) at Bake + Brew
January 1, 2024 - March 31, 2024Rendered exceptional customer service; prepared and baked food items to quality standards; maintained hygiene and cleanliness; handled sales transactions, managed the cash register, and performed till operations efficiently.
Assistant Manager at Ahmedabad University
September 1, 2022 - August 31, 2023Assisted in managing admissions operations and processes, ensuring smooth workflow and efficient day-to-day functioning; handled official UG admission emails, responding to 100–200 queries daily with professionalism and accuracy; organized and classified student applications; continuously improved operational workflows and systems; led front office operations; coordinated to enhance student experience and cross-department communication; guided prospective students through admissions process including programme counselling and clarifying procedures; resolved individual queries and operational glitches to improve overall application experience.
Centre Manager at Bhanwar Rathore Design Studio
January 1, 2022 - August 31, 2022Coordinated with faculty and scheduled offline and online classes to ensure smooth academic operations; managed student profiles, attendance, and monitored course progression; oversaw course completion and certification processes; liaised with companies offering student placements to facilitate career opportunities; generated monthly admissions reports; maintained accurate and organized records; onboarded new students and familiarized them with institutional processes; coordinated faculty meetings and ensured seamless administrative support; communicated and managed monthly student activities and calendars; created content for news articles, blogs, and social media to enhance institutional visibility.
Freelance Content Head at Collegebol
August 1, 2021 - May 31, 2022Developed and provided content for the company website; strategized and created content for social media platforms to increase engagement and reach; wrote articles and blog posts to support marketing and communications objectives.
Central Administrative Head at Panache Academy
April 1, 2018 - July 31, 2021Managed enquiries, admissions, and enrolment procedures ensuring smooth student onboarding across branches; ensured timely collection of fees and maintained accurate records; kept enrolment, attendance, and course progression records up to date; coordinated with faculties for scheduling offline and online classes; liaised with suppliers to procure student supplies including study materials and uniforms and managed stock and timely delivery; coordinated with university representatives for degree-affiliated course admissions; managed office expenses and petty cash; handled walk-in and telephonic admissions inquiries, providing guidance on programs and procedures; oversaw overall administration, processes, records, and reports; prepared and awarded certificates for qualifying students; coordinated staff and faculty meetings; created content for the website, blogs, and social media to boost visibility; onboarded and trained new administrative staff.
Receptionist at Panache Academy
July 1, 2017 - April 1, 2018Served as the face of the company, delivering professional customer service; handled inquiries via telephone, email, and in-person; responded to admission inquiries promptly and accurately; conducted cold calls and converted leads into walk-in visits, supporting admissions growth.
Office Manager at First Choice Aluminium H & P Ltd.
April 1, 2025 - PresentMaintains enquiry records, quotes, and contract files with accurate, up-to-date data; coordinates with suppliers on material quotations, orders, and delivery timelines; manages returns and replacements through timely, professional email communication; maintains core company documentation with high accuracy; handles all email correspondence related to inquiries and operational matters; oversees general office administrative processes including scheduling, correspondence, and workflow management to ensure efficient day-to-day operations; updates and manages the company’s social media handles to support online presence.
Education
Master of Science (M.S.) - Management at Middlesex University, London, United Kingdom
September 1, 2023 - March 1, 2025Bachelor of Business Administration (B.B.A.) - Management at Gujarat University, Ahmedabad, India
June 1, 2014 - April 1, 2017Master of Science (M.S.) - Management at Middlesex University, London, United Kingdom
September 1, 2023 - March 1, 2025Bachelor of Business Administration (B.B.A.) - Management at Gujarat University, Ahmedabad, India
June 1, 2014 - April 1, 2017Qualifications
Industry Experience
Education, Manufacturing, Retail, Travel & Hospitality, Professional Services, Media & Entertainment
Experience Level
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