I am a hardworking and confident professional with energy for multitasking and a strong interest in sales and customer service management. I am proactive in sales, providing exceptional customer service with friendly assistance, and I am proficient in merchandising and documentation. I am seeking roles with increasing responsibility and room for advancement.…

Arundhathi Krishna

I am a hardworking and confident professional with energy for multitasking and a strong interest in sales and customer service management. I am proactive in sales, providing exceptional customer service with friendly assistance, and I am proficient in merchandising and documentation. I am seeking roles with increasing responsibility and room for advancement.…

Available to hire

I am a hardworking and confident professional with energy for multitasking and a strong interest in sales and customer service management.

I am proactive in sales, providing exceptional customer service with friendly assistance, and I am proficient in merchandising and documentation. I am seeking roles with increasing responsibility and room for advancement.

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Language

English
Fluent
Malayalam
Advanced
Hindi
Intermediate
Tamil
Beginner

Work Experience

Customer Service Advisor at American Express – UK Market
June 1, 2020 - January 1, 2021
Recovered overdue balances to enable further spend and assisted vulnerable customers. Engaged with internal and external partner teams to ensure the right support is provided. HandlingInbound and outbound calls within the credit department. Selling Direct debits to the clients. Providing financial assistance to customers and finding immediate solutions to their problems.
International Call Centre Agent at University of Central Lancashire
December 1, 2019 - March 1, 2020
Worked closely with International students to manage optimal levels of communication for effective and efficient completion of University Application. Adeptly handled 100 outbound calls per day. Maintained excellent standards of service through impeccable attention to detail. Carried out essential note makings to improve day-to-day operations. Prepared spread sheets to manage the data of every International calls.
Sales Assistant at Baskin-Robbins
April 1, 2018 - July 1, 2019
Enlighten the customers about products and services, taken orders and processed returns. Provided helpful and attentive customer service resulting in positive and remarkable feedback. Increased sales 50% by being attentive and providing excellent customer service. Implemented effective strategies to improve sales, actively contributed towards the promotion of new products.

Education

Master of Business Administration, Business Management at University of Central Lancashire
January 11, 2030 - January 1, 2021
Bachelor of Arts, English literature at Amrita Vishwa Vidyapeetham
January 11, 2030 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Financial Services, Education