Hi, I’m Sainatha Vasavi Ankireddypalle. I’m a dedicated chatbot and software engineer with about 5.5 years of experience designing and delivering conversational AI solutions. I love turning complex requirements into intuitive, user-friendly bot experiences that help people get things done quickly. I specialize in Microsoft Bot Framework, LUIS, CLU, Dialogflow ES/CX, and integrating REST APIs to enable real-time data access. I enjoy collaborating with cross-functional teams and acting as a bridge between clients and developers to ensure solutions meet real-world needs.

Sainatha Vasavi Ankireddypalle

Hi, I’m Sainatha Vasavi Ankireddypalle. I’m a dedicated chatbot and software engineer with about 5.5 years of experience designing and delivering conversational AI solutions. I love turning complex requirements into intuitive, user-friendly bot experiences that help people get things done quickly. I specialize in Microsoft Bot Framework, LUIS, CLU, Dialogflow ES/CX, and integrating REST APIs to enable real-time data access. I enjoy collaborating with cross-functional teams and acting as a bridge between clients and developers to ensure solutions meet real-world needs.

Available to hire

Hi, I’m Sainatha Vasavi Ankireddypalle. I’m a dedicated chatbot and software engineer with about 5.5 years of experience designing and delivering conversational AI solutions. I love turning complex requirements into intuitive, user-friendly bot experiences that help people get things done quickly.

I specialize in Microsoft Bot Framework, LUIS, CLU, Dialogflow ES/CX, and integrating REST APIs to enable real-time data access. I enjoy collaborating with cross-functional teams and acting as a bridge between clients and developers to ensure solutions meet real-world needs.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Software Engineer at Miratech Group
October 1, 2023 - June 30, 2024
Developed and deployed chatbots using Microsoft Bot Framework SDK, integrating LUIS for NLP capabilities. Implemented bot dialogs, adaptive cards, and proactive messaging in Microsoft Teams and WebChat. Integrated REST APIs into bots for real-time data access and enhanced conversational capabilities. Led the transition of multiple LUIS models to CLU, fine-tuning them to improve accuracy. Served as the client liaison to gather requirements and ensure delivery. Created customized intents and entities to align with natural conversation flows. Collaborated with cross-functional teams to enable seamless integration and user-friendly designs. Built a Node.js tool to batch-test phrases for LUIS and CLU models. Proactively monitored bot performance, app configurations, and certificates using Azure App Insights.
Chatbot Developer at ATOS Global IT Solutions
January 1, 2023 - May 31, 2023
Handled a multilingual IVR bot using a single Dialogflow CX agent. Gathered client requirements, created intents and entities, and managed fallback, no-response, and conditional flows. Created versions and environments and deployed changes. Coordinated with UI/UX and integration teams. Conducted comprehensive testing to ensure accuracy and reliability of responses. Analyzed analytics to improve training data. Logged, tracked, and resolved incidents to meet SLA. Identified recurring issues, performed RCAs, and implemented permanent fixes. Created, tracked, and implemented changes with risk assessment and approval workflows. Developed dashboards and ITSM reports for process improvement.
Analyst at Cognizant Technology Solutions India
December 1, 2018 - June 30, 2020
Developed and trained Dialogflow ES to improve user intent recognition and enhance chatbot performance. Collaborated with UX designers and software engineers to create intuitive conversational interfaces. Integrated LUIS models into chatbot applications on Microsoft Teams. Conducted thorough testing to ensure the accuracy and reliability of chatbot responses. Gathered and analyzed user feedback to drive iterative improvements. Also contributed to a Microsoft QnA Maker POC project.
Associate Consultant at Cognizant Technology Solutions India
July 1, 2020 - December 31, 2022
Developed and fine-tuned Dialogflow agents to improve agent performance and real-time information delivery. Integrated external data sources and APIs, enabling the chatbot to provide relevant information. Implemented custom fulfillment logic to perform complex tasks. Conducted thorough testing and used user feedback to enhance training data. Supported end-to-end bot deployments and ITSM-related dashboards for decision-making.

Education

Bachelor of Technology in Electronics and Communication Engineering (B.Tech, E.C.E) at Rajiv Gandhi University of Knowledge Technologies (Kadapa, India)
January 11, 2030 - February 9, 2026
Bachelor of Technology in Electronics and Communication Engineering (B. Tech, E.C.E) at Rajiv Gandhi University of Knowledge Technologies (Kadapa, India)
January 11, 2030 - February 9, 2026

Qualifications

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Industry Experience

Software & Internet, Professional Services, Media & Entertainment