Available to hire
Hi, I’m Elena Repina. I’m an Administrative Assistant with over 2 years of experience supporting daily office operations and internal teams. I excel at document management, data entry, CRM systems, scheduling, and maintaining internal databases, and I enjoy turning complex processes into efficient workflows. I thrive in fast‑paced environments and enjoy helping teams stay organized and productive.
I bring a customer‑focused approach to onboarding coordination, correspondence handling, and record keeping. I’m proactive, detail‑oriented, and I’m always eager to learn new tools to improve team efficiency and onboarding experiences.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Administrative Support Specialist at Yandex
May 1, 2024 - PresentMaintained and updated client records and internal databases in amoCRM, supporting accurate tracking of 1,000+ active cases and reducing data discrepancies. Handled written correspondence and internal requests, documenting resolutions and standard workflows to improve consistency across daily operations. Updated and structured internal knowledge base, contributing to faster onboarding and reducing repetitive inquiries within the team. Supported onboarding of new team members by preparing documentation and coordinating initial administrative processes.
TPP Precheck Specialist (B2C) at Ostrovok
January 1, 2023 - May 1, 2024Processed customer requests and verified booking data using CRM systems and internal databases, ensuring accuracy of reservations and related documentation. Coordinated communication between clients and hotel partners, resolving issues and clarifying service conditions to minimize escalations. Managed a high volume of tickets in a fast-paced environment, prioritizing requests to maintain service continuity during peak periods. Supported data entry and record keeping, keeping internal systems up to date and accessible for the team.
Legal Assistant at Expertise and Legal Center
July 1, 2022 - January 1, 2023Prepared and organized legal documents, court filings, and case materials for bankruptcy and civil cases, ensuring compliance with procedural requirements. Maintained structured digital and physical filing systems, improving document retrieval and case tracking efficiency. Assisted with data entry and record keeping in court systems, including My Arbitr and internal databases. Coordinated administrative tasks related to court submissions and case reporting, supporting attorneys in daily operations.
Education
Diploma in Law at Moscow State Law Academy
January 11, 2030 - January 1, 2025Diploma in Law at Moscow State Law Academy
January 11, 2030 - January 1, 2025Diploma in Law at Moscow State Law Academy
January 11, 2030 - January 1, 2025Qualifications
Industry Experience
Professional Services, Software & Internet, Travel & Hospitality, Real Estate & Construction
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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