I am Sara Benmakhlouf, a hospitality, property management and community-building professional with a passion for curating high-quality guest experiences and profitable listings across multiple platforms. I have managed 800+ property listings, built partnerships with 30+ clients, and generated around 1.6 million SEK in revenue through bookings for Svea Apartments. I leverage HubSpot CRM, Nexudus, and various PMS tools, and I excel at turning complex operations into smooth, guest-centric processes. I am fluent in Swedish and English, proficient in French and Arabic, and enjoy collaborating with diverse teams, organizing events, and driving growth through creative marketing and data-driven decisions. Based in Stockholm, I am seeking opportunities to combine my operational expertise with strategic marketing to deliver outstanding hospitality experiences.…

Sara Benmakhlouf

I am Sara Benmakhlouf, a hospitality, property management and community-building professional with a passion for curating high-quality guest experiences and profitable listings across multiple platforms. I have managed 800+ property listings, built partnerships with 30+ clients, and generated around 1.6 million SEK in revenue through bookings for Svea Apartments. I leverage HubSpot CRM, Nexudus, and various PMS tools, and I excel at turning complex operations into smooth, guest-centric processes. I am fluent in Swedish and English, proficient in French and Arabic, and enjoy collaborating with diverse teams, organizing events, and driving growth through creative marketing and data-driven decisions. Based in Stockholm, I am seeking opportunities to combine my operational expertise with strategic marketing to deliver outstanding hospitality experiences.…

Available to hire

I am Sara Benmakhlouf, a hospitality, property management and community-building professional with a passion for curating high-quality guest experiences and profitable listings across multiple platforms. I have managed 800+ property listings, built partnerships with 30+ clients, and generated around 1.6 million SEK in revenue through bookings for Svea Apartments. I leverage HubSpot CRM, Nexudus, and various PMS tools, and I excel at turning complex operations into smooth, guest-centric processes.

I am fluent in Swedish and English, proficient in French and Arabic, and enjoy collaborating with diverse teams, organizing events, and driving growth through creative marketing and data-driven decisions. Based in Stockholm, I am seeking opportunities to combine my operational expertise with strategic marketing to deliver outstanding hospitality experiences.

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Experience Level

Expert
Expert
Expert
Intermediate

Work Experience

Site Leader at Hej!Workshop, Ingka Centres/IKEA
June 1, 2025 - Present
Ansvarar för den dagliga driften av kontorsytor och medlemskap. Hanterar CRM-system. Driv försäljning av medlemskap och kontorslösningar. Planerar och organiserar nätverksevent för att skapa affärsmöjligheter inom communityn.
Reception och kundservice at Hoom Park Hotel
January 1, 2024 - Present
Hjälpte gäster vid in- och utcheckning, optimerade beläggningen och såg till att hotellpolicyer följdes.
Rental Associate / Concept Hotel Manager at Svea Apartments AB
June 1, 2023 - February 29, 2024
Hanterade 800+ fastighetslistningar, utvecklade ett hotellkoncept med fokus på korttidsuthyrning. Ansvarade för kundrelationer via HubSpot, fastighetsinventering och samordning med tjänsteleverantörer. Ledde och samordnade både städ- och serviceteam. Ökade Airbnb-betyg från 3,6 till 4,8 och Booking-betyg från 7,4 till 8,3.
Marknadsföringskonsult at Svea Café / Stockholm
May 1, 2023 - December 31, 2023
Genomförde e-postkampanjer via Mailchimp, vilket ökade engagemang och kundlojalitet. Organiserade evenemang för att marknadsföra caféet och stärka varumärket.
Consultant and Airbnb Co-host at Stockholm (Freelance)
January 1, 2023 - January 1, 2025
Hanterade fastighetslistningar, prissättningsstrategier och gästkommunikation på Airbnb. Säkerställde efterlevnad av svenska hyreslagar och samordnade underhåll.
Praktikant / Assisterande koordinator at Hotel Na Taconera Sport & Relax / Mallorca, Spanien
May 1, 2022 - October 31, 2022
Sorterade och organiserade filer, kalkylblad och rapporter. Analys av problem och samarbete med teamet för att utveckla lösningar under högsäsong.
Vice President & Revisor at Erasmus - ESN
January 1, 2020 - January 1, 2022
Huvudsaklig undertecknare av externa avtal, samförvaltade föreningens ekonomi med kassören och samarbetade med ordföranden för att organisera introduktionsdagar för 260 internationella studenter.
Praktikant / Social praktikassistent at Selepharm, Casablanca, Marocko
January 1, 2016 - January 1, 2017
Stödde administrativa uppgifter, hanterade kundkommunikation och assisterade med social marknadsföring för ett ekologiskt kosmetikmärke.

Education

Kandidatexamen - Företagsekonomi & Internationell Turismmanagement at Linnaeus universitet
January 11, 2030 - January 1, 2023
Gymnasienivå – Franklin High School at Franklin High School, Florida
January 11, 2030 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Real Estate & Construction, Professional Services