Shane Haniff
I’m a digital storyteller who loves turning everyday moments into engaging content.
About
I’m a digital storyteller who loves turning everyday moments into engaging content. Whether I’m writing, editing, cooking something unexpected, or building a narrative around culture and creativity, I’m always looking for ways to connect with people in a real, human way. I enjoy blending personality with purpose, making content that feels relatable, polished, and easy to enjoy across platforms.
Over the years, I’ve developed a strong eye for detail and a voice that balances warmth with clarity. I’m driven by curiosity, collaboration, and a genuine love for storytelling—from social media and branding to personal projects that spark conversation. At the end of the day, I’m someone who shows up with creativity, humour, and heart, always ready to make something meaningful (and maybe a little fun) along the way.
- 6 years' experience
- Joined February 2026
Industry experience
- Media & Entertainment
- Non-Profit Organization
- Professional Services
Work experience· 6 roles
Recruited and supported volunteers nationwide through consistent communication. Coordinated engagement strategies and event support.
Provided high-volume phone and written support for plumbing, HVAC, and roofing businesses. Resolved account, billing, and workflow issues while maintaining strong customer satisfaction scores. Met performance metrics for handle time, quality, and responsiveness. Escalated complex issues appropriately while maintaining ownership of cases.
Led planning of the annual Walk and Talk for Mental Health. Managed volunteers, meetings, and community partnerships.
Education
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