Hello! I'm Roxana, an organized and detail-oriented administrative professional with extensive experience in providing support to teams and managers. I thrive on helping businesses stay organized and efficient through meticulous record management and effective client communication. I'm currently seeking new opportunities to apply my skills and knowledge in a dynamic environment. In my previous roles, I've handled various administrative tasks, maintained records, and assisted with client communication, all while ensuring a smooth workflow. I have a strong interest in learning new platforms like Google Ads and enhancing my skills in LinkedIn support. I am excited about the possibility of contributing my expertise to your team and helping to drive its success.

Roxana Rusu

Hello! I'm Roxana, an organized and detail-oriented administrative professional with extensive experience in providing support to teams and managers. I thrive on helping businesses stay organized and efficient through meticulous record management and effective client communication. I'm currently seeking new opportunities to apply my skills and knowledge in a dynamic environment. In my previous roles, I've handled various administrative tasks, maintained records, and assisted with client communication, all while ensuring a smooth workflow. I have a strong interest in learning new platforms like Google Ads and enhancing my skills in LinkedIn support. I am excited about the possibility of contributing my expertise to your team and helping to drive its success.

Available to hire

Hello! I’m Roxana, an organized and detail-oriented administrative professional with extensive experience in providing support to teams and managers. I thrive on helping businesses stay organized and efficient through meticulous record management and effective client communication. I’m currently seeking new opportunities to apply my skills and knowledge in a dynamic environment.

In my previous roles, I’ve handled various administrative tasks, maintained records, and assisted with client communication, all while ensuring a smooth workflow. I have a strong interest in learning new platforms like Google Ads and enhancing my skills in LinkedIn support. I am excited about the possibility of contributing my expertise to your team and helping to drive its success.

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Language

French
Advanced
English
Fluent

Work Experience

Quality Assurance Analyst with French at Wipro
July 1, 2024 - December 1, 2025
Evaluated French-speaking agents by reviewing client interactions, ensuring compliance with procedures, providing structured feedback, and suggesting workflow improvements to enhance service quality.
Content Editor at Cărtureşti
March 1, 2021 - July 1, 2024
Managed and updated website content by creating product pages (text and images), implemented promotional campaigns, and collaborated with Marketing and Purchasing teams to ensure accurate information, stock updates, and campaign visibility.
Bookseller at Cărtureşti
July 1, 2019 - March 1, 2021
Sold and recommended books and non-book items, organized themed displays and shelf layouts, and handled ordering and administrative tasks specific to a bookstore.
Assistant Manager at SC World Office Online SRL
April 1, 2018 - July 1, 2019
Customer Care Representative with French at Webhelp
January 1, 2014 - April 1, 2018
Provided information and support for Bouygues Telecom France products via phone, chat, and email, adapting services to customer needs, resolving complaints, promoting offerings, and helping retain clients.
Specialty Inspector at City Hall of Bucharest
November 1, 2008 - January 1, 2014
Prepared administrative and urban planning documents, provided specialized information to citizens, drafted traffic-related plans, translated documents from Romanian to English, participated in territorial planning training, and organized archived files.

Education

Bachelor of Graphic Arts at Bucharest National University of Arts
January 1, 2012 - January 1, 2015
Master of Management for Competitive Cities at Ion Mincu University of Architecture and Urban Planning
January 1, 2005 - January 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Education, Media & Entertainment

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