UK Team Leader at TESCO

Led daily store operations for teams of 8–12, supporting availability across 4,000+ SKUs and improving on-shelf availability in priority categories. Performed weekly inventory reconciliation for 1,500+ product lines to reduce stock variance and shrinkage. Partnered with logistics to shorten delivery-to-shelf turnaround by up to 6 hours during peak demand. Used sales, footfall, and workforce data via Excel and Power BI to optimize staff allocation and merchandising layouts. Supported GDPR and privacy-first compliance by enforcing consent, data handling, and audit controls, achieving zero non-conformances across three audit cycles. Delivered structured onboarding and performance coaching for 10+ new hires, reducing ramp-up time by 5 working days per employee.

Team Leader at TESCO

Led daily store operations for teams of 8–12, ensuring availability across 4,000+ SKUs and improving on-shelf availability in priority categories. Conducted weekly inventory reconciliation for 1,500+ product lines, reducing stock variance and shrinkage. Partnered with logistics to shorten delivery-to-shelf turnaround time by up to 6 hours during peak demand. Interpreted sales, footfall, and workforce data using Excel and Power BI to optimize staffing and merchandising layouts. Supported GDPR and privacy-first compliance by enforcing consent, data handling, and audit controls, achieving zero non-conformances across three audits. Delivered onboarding and performance coaching for 10+ new hires, reducing ramp-up time by 5 working days per employee.

Client Support Executive at FITTERNITY

Reviewed customer engagement, churn trends, and cohort data using CRM and Excel, contributing to improved retention initiatives. Coordinated execution of 15+ omnichannel digital campaigns across marketing, design, and operations teams. Managed client onboarding, renewal tracking, and performance reporting via Power BI dashboards, sustaining 95%+ client satisfaction scores. Supported personalized marketing initiatives by segmenting users based on behavior, subscription type, and engagement levels.

Marketing Executive at RONAK ADVERTISING

Delivered 12+ integrated campaigns across Google Ads, Meta Ads, and print media, generating 15,000+ audience interactions and consistent lead flow. Optimized paid media campaigns through data-driven testing and audience refinement, improving conversion rates by up to 18% and ROAS by 22%. Designed KPI dashboards for 8 client portfolios, reducing reporting turnaround time by 30% and accelerating optimization cycles. Implemented personalized email and lead-nurturing workflows in HubSpot using behavioral segmentation, increasing email CTR by 20%. Applied AI-assisted tools for ad copy variation and audience prediction, improving targeting efficiency by ~10%. Coached 3 junior team members on A/B testing frameworks, analytics interpretation, and campaign optimization techniques.