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Hi, I’m Aisha Zeenat. I’m a Sales and Customer Relationship Specialist with a track record of managing client accounts, resolving escalations, and driving growth in fast-paced retail and digital environments. I excel at building strong customer relationships, analyzing data, and delivering measurable business results. I’m actively exploring opportunities in sales and client relationship management to leverage my experience and interpersonal skills to boost customer satisfaction and revenue. In my recent roles, I led inventory improvements at Zara Home, drove online revenue through optimized in-store and e-commerce workflows, and collaborated with cross-functional teams to ensure high service quality. I bring a blended skill set of business acumen and technical exposure from leading Mendix development initiatives, and I thrive in dynamic teams that prioritize customer focus and continuous improvement.…Hi, I’m Aisha Zeenat. I’m a Sales and Customer Relationship Specialist with a track record of managing client accounts, resolving escalations, and driving growth in fast-paced retail and digital environments. I excel at building strong customer relationships, analyzing data, and delivering measurable business results. I’m actively exploring opportunities in sales and client relationship management to leverage my experience and interpersonal skills to boost customer satisfaction and revenue. In my recent roles, I led inventory improvements at Zara Home, drove online revenue through optimized in-store and e-commerce workflows, and collaborated with cross-functional teams to ensure high service quality. I bring a blended skill set of business acumen and technical exposure from leading Mendix development initiatives, and I thrive in dynamic teams that prioritize customer focus and continuous improvement.

Aisha Zeenat

Web Developer, Full Stack Developer, Back-End Developer, +4

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Hi, I’m Aisha Zeenat. I’m a Sales and Customer Relationship Specialist with a track record of managing client accounts, resolving escalations, and driving growth in fast-paced retail and digital environments. I excel at building strong customer relationships, analyzing data, and delivering measurable business results. I’m actively exploring opportunities in sales and client relationship management to leverage my experience and interpersonal skills to boost customer satisfaction and revenue. In my recent roles, I led inventory improvements at Zara Home, drove online revenue through optimized in-store and e-commerce workflows, and collaborated with cross-functional teams to ensure high service quality. I bring a blended skill set of business acumen and technical exposure from leading Mendix development initiatives, and I thrive in dynamic teams that prioritize customer focus and continuous improvement.…Hi, I’m Aisha Zeenat. I’m a Sales and Customer Relationship Specialist with a track record of managing client accounts, resolving escalations, and driving growth in fast-paced retail and digital environments. I excel at building strong customer relationships, analyzing data, and delivering measurable business results. I’m actively exploring opportunities in sales and client relationship management to leverage my experience and interpersonal skills to boost customer satisfaction and revenue. In my recent roles, I led inventory improvements at Zara Home, drove online revenue through optimized in-store and e-commerce workflows, and collaborated with cross-functional teams to ensure high service quality. I bring a blended skill set of business acumen and technical exposure from leading Mendix development initiatives, and I thrive in dynamic teams that prioritize customer focus and continuous improvement.

Available to hire

Hi, I’m Aisha Zeenat. I’m a Sales and Customer Relationship Specialist with a track record of managing client accounts, resolving escalations, and driving growth in fast-paced retail and digital environments. I excel at building strong customer relationships, analyzing data, and delivering measurable business results. I’m actively exploring opportunities in sales and client relationship management to leverage my experience and interpersonal skills to boost customer satisfaction and revenue.

In my recent roles, I led inventory improvements at Zara Home, drove online revenue through optimized in-store and e-commerce workflows, and collaborated with cross-functional teams to ensure high service quality. I bring a blended skill set of business acumen and technical exposure from leading Mendix development initiatives, and I thrive in dynamic teams that prioritize customer focus and continuous improvement.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Arabic

Beginner

Urdu

Fluent

Hindi

Fluent

Work Experience

Customer Relationship Manager at Zara Home

February 1, 2024 - December 1, 2025

Addressed 100+ daily customer inquiries across in-store and online channels by collaborating with sales and operations teams, resulting in consistently high customer satisfaction. Led inventory audits and stock workflow improvements, identifying discrepancies and implementing corrective measures that reduced inventory errors by 23%. Implemented targeted upselling strategies that exceeded daily and weekly sales KPIs, boosting conversion rates by 15% and raising average transaction value, directly accelerating store revenue. Generated £1,000+ in daily online revenue by optimizing in-store and e-commerce workflows, maintaining timely order processing and service accuracy.

Associate Mendix Developer & Team Lead at S4 Digital

November 1, 2022 - December 1, 2023

Facilitated bi-weekly project meetings and documented key action points, fostering cross-department collaboration to achieve 100% on-time delivery rate for integration milestones. Acted as a liaison between technical teams and management, streamlining clear communication and follow-ups, enhancing project coordination, and reducing task delays by 20%. Managed onboarding of international developers, coordinating with HR to support timely project delivery. Executed functional and performance QA testing, identifying and resolving over 50 critical defects prior to release, ensuring smooth deployment and reducing post-launch issues.

Sales Assistant at Outfitters

October 1, 2020 - September 1, 2022

Advised an average of 40+ customers per shift, delivering personalized service and styling support. Maintained 98%+ accuracy in POS transactions, including cash handling, returns, and exchanges. Contributed to achieving monthly store sales targets, supporting revenue growth through upselling and cross-selling. Ensured visual merchandising standards across 100% of assigned sections, aligning with brand guidelines. Supported opening and closing procedures, ensuring timely store readiness and compliance with operational standards.

Teaching Assistant at University of Management & Technology

February 1, 2021 - February 1, 2022

Planned and delivered comprehensive lesson plans tailored to individual student needs, resulting in grade improvements for over 80% of the class. Conducted targeted one-on-one meetings to assess student progress and identify areas for growth. Introduced peer-assisted study sessions, encouraging teamwork and knowledge sharing, increasing participation in study groups by 30%.