I am Pavithra HP, an 8+ year technical lead and software developer with experience across agile roles including Scrum Master, Product Owner, and Senior Software Developer. I excel at bridging technical and business teams to deliver end-to-end solutions and maintain robust, high-availability systems. In recent roles at USAA and Bank of America, I led system enhancements, migrations, and REST API transformations, adopted cloud, CI/CD, and monitoring practices to ensure security, reliability, and scalable services.

Pavithra HP

I am Pavithra HP, an 8+ year technical lead and software developer with experience across agile roles including Scrum Master, Product Owner, and Senior Software Developer. I excel at bridging technical and business teams to deliver end-to-end solutions and maintain robust, high-availability systems. In recent roles at USAA and Bank of America, I led system enhancements, migrations, and REST API transformations, adopted cloud, CI/CD, and monitoring practices to ensure security, reliability, and scalable services.

Available to hire

I am Pavithra HP, an 8+ year technical lead and software developer with experience across agile roles including Scrum Master, Product Owner, and Senior Software Developer. I excel at bridging technical and business teams to deliver end-to-end solutions and maintain robust, high-availability systems.

In recent roles at USAA and Bank of America, I led system enhancements, migrations, and REST API transformations, adopted cloud, CI/CD, and monitoring practices to ensure security, reliability, and scalable services.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Work Experience

Senior Software Developer at USAA
April 1, 2023 - Present
Spearheaded planning and execution of system enhancements, defect fixes, migrations, and upgrades for 120+ Claims applications; owned monthly/quarterly releases; upgraded Spring Boot from 2.7 to 3.5 using Java 17; addressed security vulnerabilities from scans; prepared high-level and low-level design documents; designed RESTful web services to support customer data and delivery channels via AWS and Java; tracked defects, coordinated onshore/offshore teams, and provided production on-call support; led platform migrations (Talon TV1→TV2, Node.js upgrades 14→24) and Kafka remediation enhancements; migrated apps from Talon to Azure Cloud; updated API Portal scopes; strengthened key/password rotation processes; mentored juniors and performed code reviews.
Senior Software Developer at USAA
September 1, 2021 - March 31, 2022
Migrated Claims apps from SOAP to REST APIs to improve performance, scalability and maintainability; upgraded EVA Virtual Assistant packaging in AWS UI; led CyberArk migration for UDB data sources and mainframe accounts; removed IE-dependent launch points and browser-specific tool IDs to align with modern browsers; built application health dashboards and alerting to enable proactive monitoring.
Software Developer at Bank of America
June 1, 2018 - August 31, 2021
Planned and implemented code changes, fixes, migrations, and upgrades for core domains (schedules/payments, pensions, tax reporting, fund processing), improving accuracy and regulatory compliance; designed processes for daily financial reports distribution; engineered batch processing with Spring Batch for large data volumes; built robust RESTful APIs with Node.js; secured services with Spring Security OAuth 2.0; maintained job processing and reprocess failed attempts in QA; managed alerts during peak periods and performed Agile-driven delivery.

Education

Bachelor of Engineering in Electronics & Communication Engineering at Sri Sairam Engineering College (affiliated to Anna University)
August 1, 2014 - June 1, 2018

Qualifications

SCRUM MASTER ACCREDITED CERTIFICATION
July 1, 2025 - February 10, 2026
SCRUM PRODUCT OWNER ACCREDITED CERTIFICATION
July 1, 2025 - February 10, 2026
SCALED AGILE FRAMEWORK TRAINING
April 1, 2022 - February 10, 2026

Industry Experience

Software & Internet, Professional Services