Laura Okoronkwola

Available to hire

Experience Level

Intermediate
Intermediate

Work Experience

Temporary Sales Associate at Hera Beauty
January 1, 2025 - April 1, 2025
Processed customer transactions, restocked inventory and maintained organized product displays. Handled opening/closing procedures, cash balancing and store cleanliness. Supported order accuracy and inventory audits during restocking periods. Provided consistent, high-quality customer support in a fast-paced retail environment by delivering clear product information and thoughtful service.
Resident Assistant at University of Alberta
August 1, 2023 - May 1, 2024
Coordinated logistics and communication for 24+ residents by managing weekly email updates, event calendars and meeting documentation. Relayed time-sensitive information between residents, senior RAs and residence coordinators to support efficient issue resolution. Tracked attendance, incidents and resource usage using Google Sheets and internal systems, ensuring compliance with university protocols. Designed and delivered wellness and academic programming, creating materials for bulletin boards, handouts and floor meetings.
Marketing Director at Business Operations Management Club
September 1, 2024 - May 1, 2025
Led digital strategy to grow club visibility by designing branded content and scheduling social media posts that boosted engagement and event attendance. Coordinated cross-functional planning and communications for university events.
Co-founder/Marketing Strategist at Make byMK
May 1, 2024 - Present
Operate and manage a small business with responsibility for administrative operations, client relations, scheduling, and digital organization. Coordinate marketing content and communications while managing client inquiries across multiple channels. Maintain accurate digital records, appointments, and workflows using scheduling, payment, and design platforms. Demonstrate strong organizational skills, time management, and professionalism in a client-facing environment.
Administrative Assistant at Ajiro Locks and Keys
April 1, 2022 - June 1, 2023
Managed front desk operations including greeting clients, handling inquiries and directing appointments supporting daily office functions. Maintained internal documentation systems and updated client records. Assisted with scheduling, calendar coordination and responding to emails.
Sales Representative at TELUS Communications
January 1, 2024 - June 1, 2024
Engaged directly with clients to explain service options, address inquiries and maintain CRM records. Scheduled and documented follow-up communications to support timely issue resolution. Handled sensitive customer data, billing information and account updates with discretion. Collaborated with the sales team to streamline internal communication and exceed performance goals.

Education

Bachelor of Commerce, Business Economics & Law at University of Alberta
January 11, 2030 - June 1, 2028

Qualifications

Microsoft Office Specialist
January 11, 2030 - February 10, 2026
First Aid (CPR-C)
January 11, 2030 - February 10, 2026
Hospitality Management
January 11, 2030 - February 10, 2026
Child Care Educator
January 11, 2030 - February 10, 2026

Industry Experience

Education, Retail, Professional Services, Media & Entertainment, Other