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Hello! I'm Luis Manuel Peñero, a driven payroll administrator with a Bachelor of Science in Information Technology and a solid foundation in customer service and financial operations. I excel at general virtual assistance, administrative support, and payroll processes, bringing calm, efficiency, and a can-do attitude to every task. Starting with PayPal as a General Virtual Assistant, I gained hands-on experience with digital payment processing, client support, and implementing service protocols. I'm proficient with MS Excel, Google Sheets, Canva, WordPress, and MailerLite, and I enjoy turning complex ideas into clear, organized systems that help teams work smoothly and clients stay informed.…Hello! I'm Luis Manuel Peñero, a driven payroll administrator with a Bachelor of Science in Information Technology and a solid foundation in customer service and financial operations. I excel at general virtual assistance, administrative support, and payroll processes, bringing calm, efficiency, and a can-do attitude to every task. Starting with PayPal as a General Virtual Assistant, I gained hands-on experience with digital payment processing, client support, and implementing service protocols. I'm proficient with MS Excel, Google Sheets, Canva, WordPress, and MailerLite, and I enjoy turning complex ideas into clear, organized systems that help teams work smoothly and clients stay informed.

Luis Manuel Peñero

Content Producer, Content Creator, Web Designer, +2

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Hello! I'm Luis Manuel Peñero, a driven payroll administrator with a Bachelor of Science in Information Technology and a solid foundation in customer service and financial operations. I excel at general virtual assistance, administrative support, and payroll processes, bringing calm, efficiency, and a can-do attitude to every task. Starting with PayPal as a General Virtual Assistant, I gained hands-on experience with digital payment processing, client support, and implementing service protocols. I'm proficient with MS Excel, Google Sheets, Canva, WordPress, and MailerLite, and I enjoy turning complex ideas into clear, organized systems that help teams work smoothly and clients stay informed.…Hello! I'm Luis Manuel Peñero, a driven payroll administrator with a Bachelor of Science in Information Technology and a solid foundation in customer service and financial operations. I excel at general virtual assistance, administrative support, and payroll processes, bringing calm, efficiency, and a can-do attitude to every task. Starting with PayPal as a General Virtual Assistant, I gained hands-on experience with digital payment processing, client support, and implementing service protocols. I'm proficient with MS Excel, Google Sheets, Canva, WordPress, and MailerLite, and I enjoy turning complex ideas into clear, organized systems that help teams work smoothly and clients stay informed.

Available to hire

Hello! I’m Luis Manuel Peñero, a driven payroll administrator with a Bachelor of Science in Information Technology and a solid foundation in customer service and financial operations. I excel at general virtual assistance, administrative support, and payroll processes, bringing calm, efficiency, and a can-do attitude to every task.

Starting with PayPal as a General Virtual Assistant, I gained hands-on experience with digital payment processing, client support, and implementing service protocols. I’m proficient with MS Excel, Google Sheets, Canva, WordPress, and MailerLite, and I enjoy turning complex ideas into clear, organized systems that help teams work smoothly and clients stay informed.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

General Virtual Assistant at PayPal

February 1, 2020 - August 1, 2020

Provided administrative support and payroll-related tasks including data entry, account security guidance, and handling inquiries related to transactions and PayPal services. Resolved payroll issues, unauthorized transactions, and account suspensions while ensuring compliance with PayPal policies. Edited and maintained payroll data, timesheets, and confidentiality; escalated complex concerns to appropriate departments and supported with end-of-month and year-end payroll reconciliation; demonstrated professionalism and client-focused customer support.

Payroll Assistant at Complete Spine Solutions

January 1, 2023 - January 1, 2024

Processed employee payroll, ensuring accuracy in wages, deductions, and benefits. Utilized MS Excel/Google Sheets to generate payroll reports and automate calculations. Maintained and updated employee records, including attendance and leave balances. Ensured compliance with tax regulations, company policies, and labor laws. Assisted with payroll dispute resolution and responded to employee inquiries. Coordinated with HR and accounting for payroll adjustments and reporting. Verified timesheets and handled payroll data entry with confidentiality. Supported end-of-month and year-end payroll reconciliation.

Shop Assistant at Prime Solid Air Construction Co.

January 1, 2016 - January 1, 2017

Organized inventory, supported shop operations, and managed day-to-day administrative tasks; maintained stock and product displays; assisted customers and internal teams with purchases and inquiries.

Payroll Assistant at Prime Solid Air Construction Co.

February 1, 2024 - Present

Processed employee payroll, ensuring accuracy in wages, deductions, and benefits. Maintained and updated payroll records, attendance, and leave balances. Ensured compliance with tax regulations, company policies, and labor laws. Assisted with payroll dispute resolution and responded to employee inquiries. Coordinated with HR and accounting for payroll adjustments and reporting. Verified timesheets and performed payroll data entry with confidentiality. Supported end-of-month and year-end payroll reconciliation.