I'm Khairul Mansor, a senior Conversational AI developer and data scientist with 8+ years of hands-on experience building and deploying AI-powered assistants and bots for internationally known brands. I leverage AI, data analytics and natural language processing to deliver high-quality user experiences and measurable business impact. I work well under pressure, meeting tight deadlines and communicating clearly with diverse colleagues and clients across multiple industries. I stay curious, continually expanding my ML/NLP toolkit to drive innovation and cost savings while maintaining a user-centric focus.

Khairul Mansor

I'm Khairul Mansor, a senior Conversational AI developer and data scientist with 8+ years of hands-on experience building and deploying AI-powered assistants and bots for internationally known brands. I leverage AI, data analytics and natural language processing to deliver high-quality user experiences and measurable business impact. I work well under pressure, meeting tight deadlines and communicating clearly with diverse colleagues and clients across multiple industries. I stay curious, continually expanding my ML/NLP toolkit to drive innovation and cost savings while maintaining a user-centric focus.

Available to hire

I’m Khairul Mansor, a senior Conversational AI developer and data scientist with 8+ years of hands-on experience building and deploying AI-powered assistants and bots for internationally known brands. I leverage AI, data analytics and natural language processing to deliver high-quality user experiences and measurable business impact.

I work well under pressure, meeting tight deadlines and communicating clearly with diverse colleagues and clients across multiple industries. I stay curious, continually expanding my ML/NLP toolkit to drive innovation and cost savings while maintaining a user-centric focus.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Work Experience

Senior Conversational AI Developer at Vodafone Ireland
December 1, 2022 - Present
Led AI, NLP and voice/text interactions for Vodafone's virtual assistant; improved NLU accuracy by approximately 20% within 6 months; delivered end-to-end intent classification architecture; collaborated with product owners and external vendors to align AI delivery with business priorities.
Data Scientist - NLU (Internship) at OrcaWise
July 1, 2022 - August 1, 2022
Tested ~50 news articles per week using Python and MongoDB to extract relationships among organizations, people and locations in sentences via natural language understanding.
Data Scientist - NLP / NLU at Globetech for Apple, Cork, Ireland
January 1, 2018 - June 1, 2022
Reduced error rate by 60% during one week of training data addition in confusion-matrix tables; generated YAML templates for 50 domains while eliminating mistakes; implemented Python to sort and group 5000 intent signatures; contributed to ontology and annotation guidelines; collaborated with engineers to address ML challenges.
Natural Language Processing Linguist (Freelance) at CELI for Nuance Communications
November 1, 2019 - September 30, 2021
Developed grammar codes for 19 components used in speech recognition; documented comprehensive list of regular expressions for data validation; created data labeling guidelines and annotations.
NLP Language Data Analyst (Freelance) at RWS Moravia for Google
March 1, 2019 - January 31, 2020
Delivered concise review reports; supported linguists with feedback and best practices for NLP data labeling; contributed to labeling guidelines for Google Assistant projects.

Education

Add your educational history here.

Qualifications

Generative AI with Large Language Models
January 1, 2024 - February 11, 2026
ChatGPT Prompt Engineering for Developers
January 1, 2023 - February 11, 2026
AWS Machine Learning Foundations
January 1, 2022 - February 11, 2026
IBM Data Warehouse Engineering Professional Certificate
January 1, 2022 - February 11, 2026

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Telecommunications