Available to hire
I’m Khairul Mansor, a senior Conversational AI developer and data scientist with 8+ years of hands-on experience building and deploying AI-powered assistants and bots for internationally known brands. I leverage AI, data analytics and natural language processing to deliver high-quality user experiences and measurable business impact.
I work well under pressure, meeting tight deadlines and communicating clearly with diverse colleagues and clients across multiple industries. I stay curious, continually expanding my ML/NLP toolkit to drive innovation and cost savings while maintaining a user-centric focus.
Work Experience
Senior Conversational AI Developer at Vodafone Ireland
December 1, 2022 - PresentLed AI, NLP and voice/text interactions for Vodafone's virtual assistant; improved NLU accuracy by approximately 20% within 6 months; delivered end-to-end intent classification architecture; collaborated with product owners and external vendors to align AI delivery with business priorities.
Data Scientist - NLU (Internship) at OrcaWise
July 1, 2022 - August 1, 2022Tested ~50 news articles per week using Python and MongoDB to extract relationships among organizations, people and locations in sentences via natural language understanding.
Natural Language Processing Linguist (Freelance) at CELI for Nuance Communications
November 1, 2019 - September 30, 2021Developed grammar codes for 19 components used in speech recognition; documented comprehensive list of regular expressions for data validation; created data labeling guidelines and annotations.
NLP Language Data Analyst (Freelance) at RWS Moravia for Google
March 1, 2019 - January 31, 2020Delivered concise review reports; supported linguists with feedback and best practices for NLP data labeling; contributed to labeling guidelines for Google Assistant projects.
Data Scientist - NLP / NLU at Globetech for Apple, Cork, Ireland
January 1, 2018 - June 1, 2022Reduced error rate by 60% during one week of training data addition in confusion-matrix tables; generated YAML templates for 50 domains while eliminating mistakes; implemented Python to sort and group 5000 intent signatures; contributed to ontology and annotation guidelines; collaborated with engineers to address ML challenges.
Education
Qualifications
Generative AI with Large Language Models
January 1, 2024 - February 11, 2026ChatGPT Prompt Engineering for Developers
January 1, 2023 - February 11, 2026AWS Machine Learning Foundations
January 1, 2022 - February 11, 2026IBM Data Warehouse Engineering Professional Certificate
January 1, 2022 - February 11, 2026Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Telecommunications
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