Hi, I’m Charlie Matthews. I’m an undergraduate student at the University of Lincoln studying Drama, Theatre, Performance & Creative Writing, and I’m excited about applying my skills to conversational AI evaluation, persona-based testing, and structured dialogue design. My background includes strong experience in dialogue, narrative realism, and human communication, supported by high-responsibility customer-facing roles that sharpened my communication, empathy, and ability to document outcomes clearly. Beyond the stage, I’ve built solid teamwork and problem-solving abilities through hospitality roles and volunteering with Barnsley Youth Choir. I’m eager to contribute to projects involving conversational design, dialogue structure, and human-computer interaction, bringing a friendly, collaborative mindset and a passion for storytelling to every team.

Charlie Matthews

Hi, I’m Charlie Matthews. I’m an undergraduate student at the University of Lincoln studying Drama, Theatre, Performance & Creative Writing, and I’m excited about applying my skills to conversational AI evaluation, persona-based testing, and structured dialogue design. My background includes strong experience in dialogue, narrative realism, and human communication, supported by high-responsibility customer-facing roles that sharpened my communication, empathy, and ability to document outcomes clearly. Beyond the stage, I’ve built solid teamwork and problem-solving abilities through hospitality roles and volunteering with Barnsley Youth Choir. I’m eager to contribute to projects involving conversational design, dialogue structure, and human-computer interaction, bringing a friendly, collaborative mindset and a passion for storytelling to every team.

Available to hire

Hi, I’m Charlie Matthews. I’m an undergraduate student at the University of Lincoln studying Drama, Theatre, Performance & Creative Writing, and I’m excited about applying my skills to conversational AI evaluation, persona-based testing, and structured dialogue design. My background includes strong experience in dialogue, narrative realism, and human communication, supported by high-responsibility customer-facing roles that sharpened my communication, empathy, and ability to document outcomes clearly.

Beyond the stage, I’ve built solid teamwork and problem-solving abilities through hospitality roles and volunteering with Barnsley Youth Choir. I’m eager to contribute to projects involving conversational design, dialogue structure, and human-computer interaction, bringing a friendly, collaborative mindset and a passion for storytelling to every team.

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Language

English
Fluent

Work Experience

Bar Manager at Northern Snooker Centre (Leeds)
January 1, 2023 - January 1, 2025
Managed busy, high-demand shifts requiring clear communication and rapid problem-solving. Trusted with cashing up, handling large sums, and securing the venue at close. Supported customer experience through professional conflict resolution and service. Developed strong awareness of tone, escalation, and human interaction under pressure.
Hospitality Staff at The Grove Inn
May 1, 2022 - October 1, 2022
Oversaw busy weekend shifts with responsibility for stock ordering and venue operations. Completed cellar management tasks (keg, barrel, gas changes) and general upkeep. Demonstrated reliability, independence, and strong organisational skills.
Waiter / Bartender at The Foxglove (Kirkburton)
January 1, 2022 - January 1, 2023
Delivered high-quality customer service in a fast-paced hospitality environment. Trained in food and drinks service, teamwork, and attentive listening. Strengthened ability to adapt communication style to different people and situations.

Education

BA (Hons) Drama, Theatre, Performance & Creative Writing at University of Lincoln
January 1, 2024 - February 11, 2026
Theatre Studies at Barnsley College
January 11, 2030 - February 11, 2026
GCSEs including Drama (Drama 8), Geography (7), History (6), English Language (6), English Literature (7) at Shelley College
January 11, 2030 - February 11, 2026
BA (Hons) Drama, Theatre, Performance & Creative Writing (Year 2) at University of Lincoln
January 1, 2024 - February 11, 2026
Theatre Studies at Barnsley College
January 11, 2030 - February 11, 2026
GCSEs at Shelley College
January 11, 2030 - February 11, 2026

Qualifications

GCSEs including Drama, Geography, History, English Language, English Literature
January 11, 2030 - February 11, 2026

Industry Experience

Media & Entertainment, Education, Travel & Hospitality, Professional Services, Retail