Available to hire
Hi, I’m Algero L. Buño. I bring decades of hands-on experience spanning maritime operations, logistics, customer service, and real estate support. I’ve led cross-functional teams, managed complex operations, and delivered reliable results in fast-paced environments—from FPSOs and ships to government facilities and global tech teams.
I’m passionate about safety, efficiency, and collaborative problem-solving. I thrive on turning challenges into structured processes and building strong relationships with clients and colleagues alike. I’m excited to continue applying my diverse skill set to roles that value initiative, adaptability, and a service mindset.
Experience Level
Language
English
Advanced
Work Experience
Senior Customer Service Advisor at Tata Consultancy Services for EDF Energy UK
June 1, 2019 - January 31, 2022Inbound calls, payments and billing support, collections, escalations, new acquisition and retention, tariff renewal, and appointment coordination; Tools: SAP, Myquote, Ecoes, XOserve, My Dash
Technical Support at IQOR Ilo-ilo for Bell Canada
June 1, 2017 - September 30, 2017Troubleshooting Home Phone, Cable TV, Internet issues; billing support; ticketing for modem replacement; setting up technician visits
Technical Support at Teletech MOA for Telstra – Australian Telecommunications Company. NBN Australia
October 1, 2017 - August 31, 2018Troubleshooting home phone and internet issues; billing support; raising tickets for modem replacement; scheduling technician visits
Logistics Manager at Rogem’s Merchandising and Transport Services
November 1, 2013 - March 31, 2015Independent contractor for World Vision Philippines after Typhoon Haiyan; mobilization of relief goods to Panay, Antique, and Capiz; reputable logistics contractor during the contract
Marine (DCS) Differential Control System Operator / Navigating Officer at BW Pioneer (FPSO)
February 1, 2010 - May 31, 2013Marine Control Room Operator / Second Officer and Safety Officer; Fast Rescue Boat Coxswain and Lifeboat launching Team Leader; Fire Fighting Team Leader; Cargo Handling and Stability; Permit to Work System and CCTV; Helicopter Landing Officer; Radio Officer; Training Officer
Various Shipboard Positions at BW Offshore USA / Tanker Pacific Offshore and Terminal Singapore / Teekay Shipping Canada / Bona Shipping AS / Mercury Shipping Philippines
January 1, 1996 - January 1, 2013Second Officer to Third Officer roles across Crude Oil Tankers and FPSOs; deck operations, cargo handling, safety and training
Utility Foreman at General Services Office, City Government of Kabankalan City
July 1, 2022 - June 30, 2023Supervises general services, delegates tasks to utility personnel, monitors orderliness and sanitation; supervises hauling services and waste disposal
Technical Support at Teletech MOA for Telstra – Australian Telecommunications Company
October 1, 2017 - August 31, 2018Troubleshooted home phone and internet issues; managed billing and modem replacement tickets; arranged technician visits.
Logistics Manager at Rogue m’s Merchandising and Transport Services
November 1, 2013 - March 31, 2015Independent contractor for World Vision Philippines; mobilized relief goods and managed logistics across Panay, Antique, and Capiz.
Marine (DCS) Differential Control System Operator / Navigating Officer at BW Pioneer (FPSO) - BW Offshore USA
February 2, 2010 - May 31, 2013Marine Control Room Operator; Safety Officer; Fast Rescue Boat Coxswain; Lifeboat launching team leader; Fire fighting team leader; cargo handling and stability oversight; Permit-to-Work system oversight; CCTV.
Second Officer / Marine Operator at BW Offshore USA
February 2, 2010 - May 31, 2013Second Officer / Marine Operator for Floating Production Storage and Offloading Facility.
Third Officer to Second Officer at Tanker Pacific Offshore and Terminal Singapore
May 1, 2006 - December 31, 2009Crude oil tankers and FPSO assignments; progression from Third Officer to Second Officer.
Third Officer to Second Officer at Teekay Shipping Canada
June 1, 1999 - June 30, 2004Aframax crude oil tankers on worldwide voyages; deck officer progression.
Deck Cadet to Third Officer at Bona Shipping AS Norway
October 1, 1998 - June 30, 1999Aframax crude oil tankers onboard; deck cadet to Third Officer progression.
Deck Cadet at Mercury Shipping Philippines
October 1, 1996 - November 30, 1997Deck Cadet for cargo vessel.
Education
Bachelor of Science in Marine Transportation (BSMT) at John B. Lacson Colleges Foundation, Alijis, Bacolod City
January 1, 1993 - January 1, 1997High School Diploma at Isabela National High School
January 1, 1989 - January 1, 1993Primary Education at Isabela West Elementary School
January 1, 1983 - January 1, 1989Bachelor of Science in Marine Transportation at John B. Lacson Colleges Foundation, Alijis, Bacolod City
January 1, 1993 - January 1, 1997Qualifications
Helicopter Landing Officer
January 1, 2012 - February 12, 2026Offshore Emergency Helideck Team Member
January 1, 2012 - February 12, 2026Hazardous Materials Transportation Training (HM 126F / HM 232)
January 1, 2010 - February 12, 2026Proficiency in Fast Rescue Boats - Coxswain
January 1, 2010 - February 12, 2026First Aid CPR / Bloodborne Pathogens
January 1, 2011 - February 12, 2026Lock Out Tag Out Awareness
January 1, 2011 - February 12, 2026Shore Base Fire Fighting for Tankers
January 1, 2008 - February 12, 2026Professional Regulation License No: D2-0014092 (Chief Mate)
January 11, 2030 - February 12, 2026Industry Experience
Transportation & Logistics, Government, Energy & Utilities, Real Estate & Construction, Professional Services, Telecommunications, Media & Entertainment
Experience Level
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