Simon KC

Created and curated original content for promotional campaigns; developed social media strategies; repurposed content for multiple platforms; provided copywriting and editing for public-facing materials; monitored performance metrics; explained services and consultation benefits to potential clients; scheduled virtual appointments via Google Meet; maintained detailed call logs and lead status using CRM tools and spreadsheets; utilized Mailchimp for email marketing; leveraged AI tools to streamline content creation and improve targeting.

Assisted clients in identifying properties based on size, location, price and preferences; conducted research using RP Data, realestate.com.au, abs.gov.au; analyzed rental income potential, capital gain forecasts, and property value trends; evaluated properties for safety concerns; investigated proximity to infrastructure; provided up-to-date information to help clients make informed decisions.

Supported marketing and promotion of Sunrise Bank’s mobile banking app; created and shared marketing materials; engaged with customers, addressing inquiries and troubleshooting issues; supported onboarding of new users; gathered customer feedback and suggested improvements to enhance user satisfaction.