I am a dynamic Senior IT Project Manager and Infrastructure PM with 38+ years of experience leading 20-50 high-impact projects and driving organizational efficiency. I have built out multiple infrastructure environments, collaborating with vendors across Wi-Fi, AV, Networking, Data, and Voice, while maintaining strong relationships with End User Services. I have delivered complex programs and campus builds, including CIBC Square and other large-scale infrastructure initiatives. My approach emphasizes PMO governance, vendor partnerships, proactive communication, and a focus on quality, safety, and on-time delivery, which consistently results in high customer satisfaction.

Jane McCook

I am a dynamic Senior IT Project Manager and Infrastructure PM with 38+ years of experience leading 20-50 high-impact projects and driving organizational efficiency. I have built out multiple infrastructure environments, collaborating with vendors across Wi-Fi, AV, Networking, Data, and Voice, while maintaining strong relationships with End User Services. I have delivered complex programs and campus builds, including CIBC Square and other large-scale infrastructure initiatives. My approach emphasizes PMO governance, vendor partnerships, proactive communication, and a focus on quality, safety, and on-time delivery, which consistently results in high customer satisfaction.

Available to hire

I am a dynamic Senior IT Project Manager and Infrastructure PM with 38+ years of experience leading 20-50 high-impact projects and driving organizational efficiency. I have built out multiple infrastructure environments, collaborating with vendors across Wi-Fi, AV, Networking, Data, and Voice, while maintaining strong relationships with End User Services.

I have delivered complex programs and campus builds, including CIBC Square and other large-scale infrastructure initiatives. My approach emphasizes PMO governance, vendor partnerships, proactive communication, and a focus on quality, safety, and on-time delivery, which consistently results in high customer satisfaction.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent
French
Beginner

Work Experience

Senior Program Manager / Senior Project Manager / Senior Infrastructure PM at Bell Canada Enterprises
February 1, 2004 - June 1, 2024
Led multiple infrastructure programs, optimized operational efficiency by architecting a proprietary CRM for enterprise/strategic partners, managed buildouts including CIBC Square (> $100M), 20-50 concurrent infrastructure projects, vendor coordination (Cisco WiFi, AV, cabling, data, voice), developed infrastructure methodology, decomm/moves with Corporate Real Estate, and delivered on schedule within budget.
Senior IT Project Manager at Bell Canada Enterprises
November 1, 2019 - June 1, 2024
Led the 35-floor campus project for the CIBC customer team, delivering Wi-Fi coverage including Wi-Fi 6; accelerated timelines; built alliances with cabling, AV, moves, and floor design; surpassed throughput targets by 110%.
Service Delivery Manager at Bell Canada Enterprises
May 1, 2019 - May 1, 2020
Oversaw the largest venue media center, delivered voice and data mobility products for media clients; led a 25-person team; improved customer experience and resolved trouble reports.
Salesperson at Bell Canada Enterprises
February 1, 2002 - March 1, 2004
Focused on relationship-building and sales; integrated Tableau reports into BI workflow, boosting inquiries; contributed to 510% revenue increase; built customer loyalty and repeat business.
Customer Service Agent at Bell Canada Enterprises
February 1, 1987 - April 1, 2002
Liaised between Bell and customers; managed inventory of 1,000+ items; handled escalations and resolved issues to maintain brand reputation.

Education

Schulich Business Degree at University of Toronto - Schulich School of Business
January 11, 2030 - March 1, 2006

Qualifications

PMP Certification
January 1, 2006 - February 12, 2026
Scrum Master Certification
January 1, 2021 - February 12, 2026
ITIL Training
January 1, 2021 - February 12, 2026
Software Training
January 1, 2021 - February 12, 2026
Wireless Training
January 1, 2021 - February 12, 2026

Industry Experience

Telecommunications, Professional Services, Software & Internet, Media & Entertainment