I am a detail-oriented and results-driven Business Analyst with 3+ years of experience in driving strategic business improvements through data analysis, stakeholder collaboration, and process optimization. I am skilled in Agile environments, Power BI, and business process modelling. I am a very capable individual. I am self-motivated with good inter and intrapersonal skills and take pride in my organisational and presentational skills. I am a very determined, ambitious individual with a very high level of drive and commitment. I am able to deal with complex situations, cope well under pressure and enjoy work that challenges me. I am highly experienced in Microsoft 365 including Power BI and Power Automate. I enjoy working with others and excel when working as part of a team. I am an excellent listener but am also able to confidently manage conflict. I am certain I can offer your team an array of skills that will ensure the job is executed efficiently and professionally.

Olivia Atkinson

I am a detail-oriented and results-driven Business Analyst with 3+ years of experience in driving strategic business improvements through data analysis, stakeholder collaboration, and process optimization. I am skilled in Agile environments, Power BI, and business process modelling. I am a very capable individual. I am self-motivated with good inter and intrapersonal skills and take pride in my organisational and presentational skills. I am a very determined, ambitious individual with a very high level of drive and commitment. I am able to deal with complex situations, cope well under pressure and enjoy work that challenges me. I am highly experienced in Microsoft 365 including Power BI and Power Automate. I enjoy working with others and excel when working as part of a team. I am an excellent listener but am also able to confidently manage conflict. I am certain I can offer your team an array of skills that will ensure the job is executed efficiently and professionally.

Available to hire

I am a detail-oriented and results-driven Business Analyst with 3+ years of experience in driving strategic business improvements through data analysis, stakeholder collaboration, and process optimization. I am skilled in Agile environments, Power BI, and business process modelling.

I am a very capable individual. I am self-motivated with good inter and intrapersonal skills and take pride in my organisational and presentational skills. I am a very determined, ambitious individual with a very high level of drive and commitment. I am able to deal with complex situations, cope well under pressure and enjoy work that challenges me. I am highly experienced in Microsoft 365 including Power BI and Power Automate. I enjoy working with others and excel when working as part of a team. I am an excellent listener but am also able to confidently manage conflict. I am certain I can offer your team an array of skills that will ensure the job is executed efficiently and professionally.

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Experience Level

Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Business Optimisation Analyst at Belkin Ltd
January 1, 2022 - Present
Analyze current business processes and workflows to identify inefficiencies or bottlenecks. Collect and interpret data related to operations, finance, customer experience, and productivity. Conduct root cause analysis to uncover systemic issues. Enhance and optimise business processes using PowerBI, Business Objects, Oracle and Power Automate. Extract and analyse data from a variety of sources. Work with other stakeholders to develop and manage projects. Design and recommend improvements for systems, procedures, or practices.
Optimisation Reporting Analyst at Belkin Ltd
July 1, 2018 - December 1, 2021
To prepare and distribute reports to support Operational areas of the business. Including, but not limited to Planning, Warehouse Operations, Inside Sales and Brand Protection. Enhance and manipulate reports in line with changing business needs, updating standard operating procedure documents as you go with all changes made. To manage and track the capture of various data sets received from external partners, loading them via a web portal into the data warehouse. To support other members of the Optimisation team in various projects and initiatives which drive benefit to the business. Use the enterprise systems available such as Business Objects, Hyperion and Oracle to extract the required data required for the required business reports. Make use of MS office applications such as Excel and PowerPoint to deliver the required reports and analytics. To identify any issues and provide status updates to the business and the relevant business stake holders of any delays to the agreed schedule
Administration Assistant at Programmed Electrical Technologies
November 1, 2017 - June 1, 2018
General office duties. Answering calls and dealing with enquiries. Working under the Project Manager and assisting with all administrative duties. Compiling documents ready for invoicing. Processing personal expense forms. Data entry from Job Site Manuals. Raising Purchase Orders.
Operations Administrator at ADR Network
August 1, 2017 - October 1, 2017
General office duties. Registering new employees and placing them in new work roles. Answering calls and dealing with enquiries. Providing support to the Operations Consultants.
Mental Health Act Administrator at Northamptonshire Healthcare NHS Foundation Trust
May 1, 2015 - November 1, 2016
Day to day administration of the Mental Health Act. Receipt, scrutiny and rectification of documents to ensure they are legally correct and valid. Ensuring that Section expiry dates are dealt with within statutory timeframes. Co-ordinating hospital manager reviews and mental health tribunals. Ensuring that all detained service users are aware of their rights and that this is recorded. Giving advice to staff and service users when required.
Bar Staff at The Melbourne Arms
April 1, 2010 - November 1, 2016
Bar staff.
Heating Administrator at Dyson Energy Services
July 1, 2013 - April 1, 2015
Heating Administrator responsibilities.
Contact Centre Agent at Novacroft
June 1, 2012 - September 1, 2012
Contact Centre Agent responsibilities.
Bar Staff at Reflections Bar
September 1, 2011 - March 1, 2013
Bar Staff.
Recreation Assistant at Cripps Recreation Centre
May 1, 2008 - September 1, 2010
Recreation Assistant duties.

Education

BCS Foundation Certificate in Business Analysis at IT Online Learning
April 1, 2023 - April 1, 2023
BCS Practitioner Certificate in Requirements Engineering at IT Online Learning
September 1, 2023 - September 1, 2023
BCS Modelling Business Processes at IT Online Learning
April 1, 2024 - April 1, 2024
BSc Forensic Science at De Montfort University, The Gateway, Leicester
September 1, 2010 - July 1, 2013

Qualifications

BCS Foundation Certificate in Business Analysis
April 1, 2023 - April 1, 2023
BCS Practitioner Certificate in Requirements Engineering
September 1, 2023 - September 1, 2023
BCS Modelling Business Processes
April 1, 2024 - April 1, 2024

Industry Experience

Healthcare, Software & Internet, Professional Services, Retail, Education