Jeffrey Rock
I am a DevOps engineer with hands-on experience supporting production systems, improving CI/CD reliability, and automating operational workflows. I focus on delivery, measuring impact, and keeping systems stable.
About
I am a DevOps engineer with hands-on experience supporting production systems, improving CI/CD reliability, and automating operational workflows. I focus on delivery, measuring impact, and keeping systems stable. I am comfortable working remotely with distributed teams, owning tasks end-to-end, and supporting on-call/incident response with clear runbooks and RCA.
I leverage AWS and Linux administration fundamentals to ship improvements quickly and reliably. I thrive in collaborative environments and enjoy building reproducible processes that reduce toil and improve operational readiness.
- 2 years' experience
- Joined February 2026
Industry experience
- Software & Internet
- Computers & Electronics
- Professional Services
Work experience
Supported platform operations and change validation with emphasis on traceability, accuracy, and risk reduction. Helped coordinate issue triage and documentation between technical teams.
Troubleshot complex software and system issues across Windows and network environments; maintained accurate ticketing records. Coordinated escalations with vendors and internal teams; improved knowledge base documentation.
Supported CI/build pipelines and release workflows; improved operational readiness through documentation and repeatable procedures. Assisted with incident triage, change validation, and cross-team communication to keep releases stable.
Education
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