I am a seasoned Program Manager/Project Manager with over 20 years of ICT experience, excelling in planning, execution, monitoring and resource balancing across multiple concurrent projects. I have led ICT strategy and delivery for government agencies, healthcare organizations and high-tech companies, and I bring deep experience in establishing PMOs and PMO operations in fast-paced, international environments.\n\nI hold an MS in Management Sciences and an MBA in MIS and Marketing, and I am PMP and PRINCE2 Practitioner certified. I also hold Agile Hybrid Project Pro Micro-Credential and ITIL v3 and ISO 20000 certifications. I am proactive, collaborative, and results-driven, with a proven track record of delivering complex programs on time and within budget.

Muhammad Umais Mulki

I am a seasoned Program Manager/Project Manager with over 20 years of ICT experience, excelling in planning, execution, monitoring and resource balancing across multiple concurrent projects. I have led ICT strategy and delivery for government agencies, healthcare organizations and high-tech companies, and I bring deep experience in establishing PMOs and PMO operations in fast-paced, international environments.\n\nI hold an MS in Management Sciences and an MBA in MIS and Marketing, and I am PMP and PRINCE2 Practitioner certified. I also hold Agile Hybrid Project Pro Micro-Credential and ITIL v3 and ISO 20000 certifications. I am proactive, collaborative, and results-driven, with a proven track record of delivering complex programs on time and within budget.

Available to hire

I am a seasoned Program Manager/Project Manager with over 20 years of ICT experience, excelling in planning, execution, monitoring and resource balancing across multiple concurrent projects. I have led ICT strategy and delivery for government agencies, healthcare organizations and high-tech companies, and I bring deep experience in establishing PMOs and PMO operations in fast-paced, international environments.\n\nI hold an MS in Management Sciences and an MBA in MIS and Marketing, and I am PMP and PRINCE2 Practitioner certified. I also hold Agile Hybrid Project Pro Micro-Credential and ITIL v3 and ISO 20000 certifications. I am proactive, collaborative, and results-driven, with a proven track record of delivering complex programs on time and within budget.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Project Manager – Contractual position at Australian Federal Government
October 1, 2023 - Present
Currently working on a high-profile New Policy Proposal (NPP) funded project to deliver four technology work streams related to entity risk management, automated risk detection, open-source intelligence (OSINT), and intelligence collation. I am also involved in data governance to manage and control specialised data assets, establishing appropriate policies and procedures to ensure specialised data has authorised access and is used appropriately.
Senior Director – Business Project Management at ACT Government – Shared Services Finance
December 1, 2019 - October 1, 2023
Led multi-stage, multi-year finance transformation; advised across directorates on finance strategy, redesigned processes, and implemented change to improve value. Drove transition to new banking products and services under the government banking agreement, and oversaw Oracle Fusion Expenses implementations for multiple directorates. Awarded a Collaboration Award for the Oracle Fusion Contracts rollout.
Project Manager – Contractual position at ACT Government – Shared Services ICT
April 1, 2017 - December 1, 2019
Managed Territory-wide projects for CMTEDD and WhoG, delivering upgrades including CHRIS21, Tran sport Canberra Office (TCO) cloud solution, IBM Cognos TM1 for Justice & Safety, and other automation initiatives such as Follow-Me Print.
Consultant – Project Management at Dialog Information Technology, Australia
September 1, 2014 - March 1, 2017
Managed software development, implementation, and business process re-engineering assignments for government clients; led IT reviews and solution design across multiple engagements.
Senior Manager IT Advisory at Grant Thornton, Oman
February 1, 2013 - May 1, 2014
Led IT advisory assignments, ensured PMO policies and procedures, prepared health risk reports, led project update meetings, developed monthly metrics, and presented roadmaps and budgets to senior executives.
Senior Project Manager / COO at THK Solutions (Pvt.) Ltd.
January 1, 2006 - February 1, 2013
Led project management and operations, driving growth and efficiency, and achieving COO-level oversight ahead of internal and external candidates.
Manager Development IT at OMI Hospital (Pvt.) Ltd.
April 1, 2005 - December 1, 2005
Managed IT development and application projects for the hospital, delivering key IT improvements in healthcare operations.
Senior Project Manager at Softrack Pakistan - Subsidiary of Softrack Ventures USA
December 1, 2000 - March 1, 2005
Led software development and IT projects, overseeing client engagements and project delivery.

Education

Master of Science (MS) – Management Sciences at SZABIST, Pakistan
January 11, 2030 - February 14, 2026
Master of Business Administration (MBA) – MIS and Marketing at Bahria Institute of Management & Computer Sciences, Pakistan
January 11, 2030 - February 14, 2026
Bachelor of Business Administration (BBA) at Bahria Institute of Management & Computer Sciences, Pakistan
January 11, 2030 - February 14, 2026

Qualifications

PRINCE2 Practitioner
January 11, 2030 - February 14, 2026
PRINCE2 Practitioner (6th Edition)
January 11, 2030 - February 14, 2026
Project Management Professional (PMP)
January 11, 2030 - February 14, 2026
Scrum Master Certified (SMC)
January 11, 2030 - February 14, 2026
Agile Hybrid Project Pro Micro-Credential
January 11, 2030 - February 14, 2026
Scrum Fundamentals Certified (SFC)
January 11, 2030 - February 14, 2026
ITIL V3 Foundation
January 11, 2030 - February 14, 2026
ISO/IEC 20000 - IT Service Management
January 11, 2030 - February 14, 2026
Managing Microsoft Dynamics Implementation
January 11, 2030 - February 14, 2026
Microsoft Operations Framework Professional
January 11, 2030 - February 14, 2026

Industry Experience

Government, Healthcare, Education, Financial Services, Professional Services, Software & Internet, Media & Entertainment, Other

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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