Available to hire
Hi there! I’m Smitha, a passionate professional with over 15 years in the software industry. I specialize in quality assurance and project management, where I enjoy elevating team performance and driving operational excellence. I love fostering a culture of continuous improvement, and my journey as a chess international arbiter has honed my strategic thinking skills.
Outside of work, I embrace the joys of farming and cooking. Whether I’m organizing chess tournaments or diving into the latest tech trends, I’m committed to lifelong learning. Let’s connect and explore opportunities for collaboration!
Language
English
Fluent
Malayalam
Fluent
German
Advanced
Hindi
Advanced
Work Experience
Project Manager at Infosys Limited
July 1, 2000 - January 1, 2013Led multiple projects to CMMi Level 5 certification from inception while managing a field upgrade of telecom switches for 150,000+ subscribers in Brazil. Authored winning proposals, resulting in new business opportunities and received multiple excellence awards.
Test Manager at Thinkpalm Technologies
September 1, 2014 - December 1, 2015Established and managed a fully functional offshore test lab while leading test strategy and execution for Datacom projects, enhancing quality deliverables significantly.
QA Manager at Gnx Digital Solutions
September 1, 2023 - December 1, 2023Conducted comprehensive system studies to improve efficiency and delivered quality outcomes within one month by implementing best practices in defect tracking and workflow optimization.
Head of QA at Tekk.ai, Connqt.ai
April 1, 2025 - PresentDeveloped and implemented quality assurance strategies to ensure consistent software delivery while leading a team of QA engineers and collaborating with cross-functional teams.
Education
B.Tech at University College of Engineering, Ernakulam
January 1, 1996 - January 1, 2000MBA at IGNOU, New Delhi
January 1, 2006 - January 1, 2009PG Diploma in Knowledge Management at University of Kerala
January 1, 2015 - January 1, 2016M.Tech at University of Kerala
January 1, 2016 - January 1, 2018Qualifications
CSQA - Certified Software Quality Analyst
January 11, 2030 - February 15, 2026CSTP - Certified Software Test Professional
January 11, 2030 - February 15, 2026IA - International Arbiter in Chess
January 11, 2030 - February 15, 2026AICF CIS Trainer
January 11, 2030 - February 15, 2026Industry Experience
Telecommunications, Software & Internet, Professional Services
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