I am a Salesforce Certified Associate and CRM Specialist with a strong foundation in digital marketing and customer lifecycle management. I leverage CRM platforms like Salesforce, HubSpot, and Microsoft Dynamics to design and execute data-driven, personalized marketing campaigns that boost engagement and drive growth. My strengths include customer journey mapping, segmentation strategies, and marketing automation. I enjoy turning data into insights with Excel and reporting, and I collaborate across teams to deliver measurable results.

Chhaya Patrick

I am a Salesforce Certified Associate and CRM Specialist with a strong foundation in digital marketing and customer lifecycle management. I leverage CRM platforms like Salesforce, HubSpot, and Microsoft Dynamics to design and execute data-driven, personalized marketing campaigns that boost engagement and drive growth. My strengths include customer journey mapping, segmentation strategies, and marketing automation. I enjoy turning data into insights with Excel and reporting, and I collaborate across teams to deliver measurable results.

Available to hire

I am a Salesforce Certified Associate and CRM Specialist with a strong foundation in digital marketing and customer lifecycle management. I leverage CRM platforms like Salesforce, HubSpot, and Microsoft Dynamics to design and execute data-driven, personalized marketing campaigns that boost engagement and drive growth.

My strengths include customer journey mapping, segmentation strategies, and marketing automation. I enjoy turning data into insights with Excel and reporting, and I collaborate across teams to deliver measurable results.

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Language

English
Fluent
Hindi
Advanced

Work Experience

Walmart Associate at Walmart
January 1, 2017 - Present
Provided personalized service to 50+ customers daily, improving customer satisfaction and repeat visits. Managed inventory to reduce waste by 15% and optimized sales flow. Developed strong communication skills, contributing to team collaboration.

Education

Graduate Certificate at Fanshawe College
January 1, 2024 - January 1, 2025
Master of Arts at Hemvati Nandan Bahuguna Garhwal University
January 11, 2030 - February 16, 2026
Graduate Certificate in CRM & Sales Management at Fanshawe College
January 1, 2024 - January 1, 2025
Master of Arts, English Literature at Hemvati Nandan Bahuguna Garhwal University
January 11, 2030 - February 16, 2026

Qualifications

Salesforce Certified Associate
January 1, 2023 - February 16, 2026
HubSpot Email Marketing Certification
January 11, 2030 - February 16, 2026
CPSA: Enabling Sales with CRM, Team Selling, Territory Management
January 11, 2030 - February 16, 2026
LinkedIn Learning: Social Selling, Marketing Automation, Customer Experience
January 11, 2030 - February 16, 2026
Stukent Certified: Advanced Selling Simternship
January 11, 2030 - February 16, 2026
Consumer Research Foundation (Brandwatch): Market Research & Sentiment Analysis
January 11, 2030 - February 16, 2026
Salesforce Certified Associate
January 1, 2023 - February 16, 2026
HubSpot Email Marketing Certification
January 11, 2030 - February 16, 2026
CPSA: Enabling Sales with CRM, Team Selling, Territory Management
January 11, 2030 - February 16, 2026
LinkedIn Learning: Social Selling
January 11, 2030 - February 16, 2026
LinkedIn Learning: Marketing Automation
January 11, 2030 - February 16, 2026
LinkedIn Learning: Customer Experience
January 11, 2030 - February 16, 2026
Stukent Certified: Advanced Selling Simternship
January 11, 2030 - February 16, 2026
Consumer Research Foundation (Brandwatch): Market Research & Sentiment Analysis
January 11, 2030 - February 16, 2026

Industry Experience

Retail, Software & Internet, Professional Services, Consumer Goods, Education