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I am a User Experience Designer with 10 years in Government Digital Service (GDS), specializing in WCAG 2.2 accessibility and Agile delivery. I design user-centred services across public sector programmes, collaborating with stakeholders to turn user insights into simple, accessible digital experiences. My recent work includes leading discovery and alpha work on Apprenticeships at DFE for GAIN, mentoring teams, and delivering prototypes using GOV.UK patterns, Node.js, and GitHub branching. I enjoy shaping strategy, facilitation, and hands-on prototyping to meet user needs while meeting government standards.…I am a User Experience Designer with 10 years in Government Digital Service (GDS), specializing in WCAG 2.2 accessibility and Agile delivery. I design user-centred services across public sector programmes, collaborating with stakeholders to turn user insights into simple, accessible digital experiences. My recent work includes leading discovery and alpha work on Apprenticeships at DFE for GAIN, mentoring teams, and delivering prototypes using GOV.UK patterns, Node.js, and GitHub branching. I enjoy shaping strategy, facilitation, and hands-on prototyping to meet user needs while meeting government standards.

Edward Meeks

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I am a User Experience Designer with 10 years in Government Digital Service (GDS), specializing in WCAG 2.2 accessibility and Agile delivery. I design user-centred services across public sector programmes, collaborating with stakeholders to turn user insights into simple, accessible digital experiences. My recent work includes leading discovery and alpha work on Apprenticeships at DFE for GAIN, mentoring teams, and delivering prototypes using GOV.UK patterns, Node.js, and GitHub branching. I enjoy shaping strategy, facilitation, and hands-on prototyping to meet user needs while meeting government standards.…I am a User Experience Designer with 10 years in Government Digital Service (GDS), specializing in WCAG 2.2 accessibility and Agile delivery. I design user-centred services across public sector programmes, collaborating with stakeholders to turn user insights into simple, accessible digital experiences. My recent work includes leading discovery and alpha work on Apprenticeships at DFE for GAIN, mentoring teams, and delivering prototypes using GOV.UK patterns, Node.js, and GitHub branching. I enjoy shaping strategy, facilitation, and hands-on prototyping to meet user needs while meeting government standards.

Available to hire

I am a User Experience Designer with 10 years in Government Digital Service (GDS), specializing in WCAG 2.2 accessibility and Agile delivery. I design user-centred services across public sector programmes, collaborating with stakeholders to turn user insights into simple, accessible digital experiences.

My recent work includes leading discovery and alpha work on Apprenticeships at DFE for GAIN, mentoring teams, and delivering prototypes using GOV.UK patterns, Node.js, and GitHub branching. I enjoy shaping strategy, facilitation, and hands-on prototyping to meet user needs while meeting government standards.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Interaction Designer at GAIN, DFE (GOV.UK)

January 1, 2026 - Present

Leading internal discovery for the Apprenticeships service; identifying how user insights and statistics are gathered and used, and exploring opportunities to improve data structures. Maintained ongoing stakeholder engagement and supported strategy and UCD processes to deliver the service into Alpha.

Interaction Designer at Damia Group, CGI, HMRC (GOV.UK)

April 1, 2025 - September 1, 2025

Private BETA service reassessment for Extend Child Benefit. Part of a multidisciplinary team that won an award for collaboration. Delivered continuous stakeholder engagement. Supported strategy for digital service delivery and all UCD activity. Project passed Private BETA reassessment with no minors. Prototyped using GOV.UK Prototype Kit to WCAG 2.2 accessibility standards. Developed with Node.js to pass data. Implemented prototype versioning and branching within GitHub. Mapped and iterated user flows and journeys using Mural.

UX / UI Designer at Coforge, Ofgem

March 1, 2025 - April 1, 2025

Alpha stage Ofgem portal for energy supplier annual self-assessments. Close collaboration with Ofgem stakeholders. Used GDS patterns to build designs in Figma.

Interaction Designer at Lucid Support, IBM, HMRC (GOV.UK)

August 1, 2024 - January 1, 2025

Discovery and Alpha for the Lifetime Allowance service. Mentored designers within Managing Pension Schemes on common components. Facilitated workshops for team collaboration and ideation. Supported strategy for digital service delivery and all UCD activity. The accessibility audit delivered set new standards at HMRC. User journeys and wireframe iterations presented using Mural. Prototypes designed using GOV.UK Prototype Kit for WCAG 2.2 accessibility. Developed with Node.js; prototype versioning and branching within GitHub.

Senior Interaction Designer at Cognizant, DFE (GOV.UK)

January 1, 2024 - March 1, 2024

Public Beta project for Get Help Buying for Schools service. Mentored designers on GDS standards and accessibility. Prototypes made in GOV.UK Prototype Kit to meet WCAG 2.2 standards. User journey mapping in Mural.

Interaction Designer at Farsight Consultancy, DFE (GOV.UK)

September 1, 2023 - December 1, 2023

Discovery and Alpha project for the Early Career Framework (ECF). Prototypes designed using Figma with GDS design patterns. Supported strategy for digital service delivery and all UCD activity. Explored using audio and video for recording field reports on an app using mobile phones.

Interaction Designer at Kainos Consultancy, DEFRA (GOV.UK)

May 1, 2023 - June 1, 2023

Alpha project for food retail waste recycling; digital Deposit Return Scheme (DRS). Facilitated design workshops, advising stakeholders on GDS and UCD methodology. Prototypes created using GOV.UK Prototype Kit to WCAG 2.2 accessibility rules.

Interaction Designer at Mercator Consultancy, HMRC (GOV.UK)

February 1, 2022 - March 1, 2023

Private Beta project for Make and manage an export declaration online. Supported MVP strategy for digital service delivery and all UCD activity. Project passed GDS Private BETA Service Assessment. Collaborated with the Service Designer to develop the Service Blueprint. Improved service completion rates from 15% to 80%. Performed UCD redesign of prioritized sections of form. Delivered an Accessibility Audit. Prototypes created in GOV.UK Prototype Kit to WCAG 2.2 accessibility standards. Developed with Node.js; prototype versioning and branching within GitHub.

Interaction Designer at Health and Safety Executive (GOV.UK)

March 1, 2020 - February 1, 2022

Full-time role within Civil Service at HSE for 2 years. Assigned to multiple projects including Building Safety Regulation. Part of the first team to pass a service assessment, at the first attempt, at HSE. Mentored UCD team members; GDS standards and accessibility. Incorporated Service Design and User Research into role. Designed Service Blueprints. Developed User Profiles. Conducted User Research Analysis and Reporting. Prototypes created in GOV.UK Prototype Kit to WCAG 2.2 accessibility standards. Developed with Node.js; prototype versioning and branching within GitHub.

Career Break

August 1, 2019 - January 1, 2020

Career break to pursue upskilling and travelling.

Interaction Designer at Department for Education (GOV.UK)

November 1, 2018 - July 1, 2019

Alpha phase Agile team project designing the ILR specification. Prototypes built using GOV.UK Prototype Kit to WCAG 2.2 accessibility standards. Delivered dynamic journeys and implemented prototype versioning and branching within GitHub. Collaborated with product owners and stakeholders to meet business objectives and user needs.

Interaction Designer at Reason Digital

September 1, 2018 - Present

Design system delivery for an agency client. Developed a brand-consistent pattern library of components, in an accessibility-compliant design language for desktop and app.

Interaction Designer at Education & Skills Funding Agency (GOV.UK)

February 1, 2018 - July 1, 2018

Alpha phase Agile project for Apprenticeships service Hire an Apprentice campaign. Prototypes, User Flows and Journey Maps developed using Adobe XD.

Interaction Designer at Next Ltd

March 1, 2017 - July 1, 2017

Interaction Design contract consisting of redesign of the mobile eCommerce navigation and omni channel marketing campaigns on website, app and email.

Interaction Designer at Mid-counties Co-operative

August 1, 2016 - November 1, 2016

Agile project, implementing build of new design pattern library, and design of mobile app registration process.