Hi, I’m Ben Harvey, a UX Researcher & Designer based in Frome, Somerset. I bring over a decade of experience shaping web and mobile products in publishing and education, and I transitioned from front-end development into UX to blend deep user research with hands-on design. My technical background helps me support product strategy and collaborate effectively with engineers. I’m proficient with Figma and design systems such as Material Design and Twitter Bootstrap, and I enjoy turning complex ideas into intuitive interfaces. I’m seeking my next challenge where I can lead cross-functional teams, mentor junior designers, and drive impact through user-centered design. Highlights include guiding a team at Jisc to a profitable data analytics product, delivering scalable page templates for a major publishing platform, and running workshops that generated a large pool of design concepts to guide product decisions.…

Ben Harvey

Hi, I’m Ben Harvey, a UX Researcher & Designer based in Frome, Somerset. I bring over a decade of experience shaping web and mobile products in publishing and education, and I transitioned from front-end development into UX to blend deep user research with hands-on design. My technical background helps me support product strategy and collaborate effectively with engineers. I’m proficient with Figma and design systems such as Material Design and Twitter Bootstrap, and I enjoy turning complex ideas into intuitive interfaces. I’m seeking my next challenge where I can lead cross-functional teams, mentor junior designers, and drive impact through user-centered design. Highlights include guiding a team at Jisc to a profitable data analytics product, delivering scalable page templates for a major publishing platform, and running workshops that generated a large pool of design concepts to guide product decisions.…

Available to hire

Hi, I’m Ben Harvey, a UX Researcher & Designer based in Frome, Somerset. I bring over a decade of experience shaping web and mobile products in publishing and education, and I transitioned from front-end development into UX to blend deep user research with hands-on design. My technical background helps me support product strategy and collaborate effectively with engineers. I’m proficient with Figma and design systems such as Material Design and Twitter Bootstrap, and I enjoy turning complex ideas into intuitive interfaces.

I’m seeking my next challenge where I can lead cross-functional teams, mentor junior designers, and drive impact through user-centered design. Highlights include guiding a team at Jisc to a profitable data analytics product, delivering scalable page templates for a major publishing platform, and running workshops that generated a large pool of design concepts to guide product decisions.

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Skills

Experience Level

Language

English
Fluent

Work Experience

UX Team Lead at Jisc
August 1, 2022 - Present
Led the UX team through user-centered design processes to deliver a new profitable data analytics product. Introduced pre-mortem workshops to identify risks early, mentored a junior UX Designer to deliver high-fidelity designs under tight deadlines, and influenced the Central Web Platform roadmap by applying publishing platform experience. Also hosted a monthly virtual UX event to increase visibility of design work and drive adoption of the design system.
UX Designer at Jisc
July 1, 2021 - August 1, 2022
Carried out user research interviews with student support staff at UK universities and defined the model for a new learning analytics product, which went on to win an internal award.
UX Researcher at Immediate Media
May 1, 2019 - July 1, 2021
Redesigned and tested product pages on buysubscriptions.com to reduce cart abandonment. Usability tested the Radiotimes puzzles site, contributing to a significant reduction in subscriber churn. Conducted interviews with digital magazine subscribers to understand adoption of a subscribers-only area and learned that offline media is preferred for content overwhelm. Led visual preference testing for a new Focus magazine version to clarify required functionality.
UX Designer at Immediate Media
June 1, 2017 - May 1, 2019
Redesigned bookmarking functionality to increase visibility and engagement, contributed to onboarding flow optimization, and prototyped a multi-column content component within the in-house CMS to improve usability.
UX Lead at Future Plc
July 1, 2014 - May 1, 2017
Led content-related UX initiatives, including a related articles component that generated six-figures in revenue through increased ad impressions, A/B tested a trending bar that reduced bounce rate, designed a new listicle template to boost SEO while preserving ad revenue, and performed a task analysis for a new internal CMS to cut unnecessary features and shorten development time.
Systems Developer at Future Plc
July 1, 2013 - July 1, 2014
Delivered the first iteration of affiliate link functionality on techradar.com, kick-starting a high-value revenue stream. Developed content hubs aligned with commercial deals worth over £1.2m and contributed to an established Agile team.
Front-End Web Developer at Bulb Studios
March 1, 2010 - July 1, 2013
Built game GUI components for Driveclub on PlayStation 4 and delivered a microsite for the Harry Potter Studio Tour, providing an enhanced online experience with added content. Also built the website for South Leicestershire College, which won an award for its re-launch marketing campaign.
Web Designer at Activ
April 1, 2009 - March 1, 2010
Designed and developed websites for SMEs using the in-house CMS.

Education

MSc at De Montfort University, Leicester
January 1, 2007 - January 1, 2008
BA Hons in Music, Technology and Innovation at De Montfort University, Leicester
January 1, 2004 - January 1, 2007

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Software & Internet, Professional Services

Skills

Experience Level