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Hi, I’m Shruti Chettiar—a Red Dot Award–winning UX Designer with 5+ years of experience crafting secure, user-centered digital products for fintech and e-commerce. I’ve led design for client-facing banking platforms and built scalable interfaces that balance usability with strict security requirements. I specialize in research-driven UX, accessibility, and design systems for web and mobile, collaborating in agile teams to transform insights into clear journeys, consistent interfaces, and measurable business impact.…Hi, I’m Shruti Chettiar—a Red Dot Award–winning UX Designer with 5+ years of experience crafting secure, user-centered digital products for fintech and e-commerce. I’ve led design for client-facing banking platforms and built scalable interfaces that balance usability with strict security requirements. I specialize in research-driven UX, accessibility, and design systems for web and mobile, collaborating in agile teams to transform insights into clear journeys, consistent interfaces, and measurable business impact.

Shruti Chettiar

UX Designer, Product Designer, UI Designer, +2

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Hi, I’m Shruti Chettiar—a Red Dot Award–winning UX Designer with 5+ years of experience crafting secure, user-centered digital products for fintech and e-commerce. I’ve led design for client-facing banking platforms and built scalable interfaces that balance usability with strict security requirements. I specialize in research-driven UX, accessibility, and design systems for web and mobile, collaborating in agile teams to transform insights into clear journeys, consistent interfaces, and measurable business impact.…Hi, I’m Shruti Chettiar—a Red Dot Award–winning UX Designer with 5+ years of experience crafting secure, user-centered digital products for fintech and e-commerce. I’ve led design for client-facing banking platforms and built scalable interfaces that balance usability with strict security requirements. I specialize in research-driven UX, accessibility, and design systems for web and mobile, collaborating in agile teams to transform insights into clear journeys, consistent interfaces, and measurable business impact.

Available to hire

Hi, I’m Shruti Chettiar—a Red Dot Award–winning UX Designer with 5+ years of experience crafting secure, user-centered digital products for fintech and e-commerce. I’ve led design for client-facing banking platforms and built scalable interfaces that balance usability with strict security requirements.

I specialize in research-driven UX, accessibility, and design systems for web and mobile, collaborating in agile teams to transform insights into clear journeys, consistent interfaces, and measurable business impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

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Expert

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Expert

Expert

Expert

Intermediate

Work Experience

User Experience Designer at Tata Consultancy Services

August 1, 2021 - Present

Led end-to-end UX and product design for secure, client-facing digital banking platforms (OLBB Lite & Pro) across web and mobile from discovery through implementation. Drove the design of a self-service Void Cheque module (micro-frontend), improving client access to critical information and reducing customer support calls by 45% post-launch. Planned and executed user research (interviews, usability testing, journey mapping), synthesizing insights to redesign core navigation and align front-end flows with service processes and platform constraints. Established visual and structural standards for downloadable financial reports to improve readability and accessibility. Facilitated cross-functional service design discussions and translated research findings into journey maps, workflows, and iterative design solutions for banks including Bank of Montreal, Royal Bank of Canada, and Bank of Nova Scotia.