I’m an IT professional based in Kampala, Uganda, with over 9 years of experience supporting users and leading technical teams across office and field environments. I work across system development, integration, server and data management, and I’ve contributed to building and maintaining multiple web portals, websites, and business systems. Over my career I’ve supported organizations with secure, reliable day-to-day technology operations—handling tasks like IT user support, LAN/WAN networking, Microsoft (Azure/Windows Server & Workstation) administration, and data/API integrations. I’m passionate about continuous learning and I aim to grow into System Analyst and System Administration roles, strengthening my analytical approach to systems audit, security, and dependable system performance.…

Edam Keneth

I’m an IT professional based in Kampala, Uganda, with over 9 years of experience supporting users and leading technical teams across office and field environments. I work across system development, integration, server and data management, and I’ve contributed to building and maintaining multiple web portals, websites, and business systems. Over my career I’ve supported organizations with secure, reliable day-to-day technology operations—handling tasks like IT user support, LAN/WAN networking, Microsoft (Azure/Windows Server & Workstation) administration, and data/API integrations. I’m passionate about continuous learning and I aim to grow into System Analyst and System Administration roles, strengthening my analytical approach to systems audit, security, and dependable system performance.…

Available to hire

I’m an IT professional based in Kampala, Uganda, with over 9 years of experience supporting users and leading technical teams across office and field environments. I work across system development, integration, server and data management, and I’ve contributed to building and maintaining multiple web portals, websites, and business systems.

Over my career I’ve supported organizations with secure, reliable day-to-day technology operations—handling tasks like IT user support, LAN/WAN networking, Microsoft (Azure/Windows Server & Workstation) administration, and data/API integrations. I’m passionate about continuous learning and I aim to grow into System Analyst and System Administration roles, strengthening my analytical approach to systems audit, security, and dependable system performance.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Luganda
Intermediate

Work Experience

Head of IT at Federation of Uganda Employers (FUE)
September 13, 2021 - Present
Coordinate FUE IT and system technical operations, manage IT assets, and lead web portal and website development, hosting, and maintenance. Develop and maintain FUE systems and applications, including systems/APIs integrations and data/database management. Handle computer repair and maintenance, LAN/WAN network installation, configuration and management, and provide IT user support. Manage IT procurement budget, procure equipment/software updates, and build partner capacity on IT for business operations. Achievements include development/hosting/maintenance of the WRISE portal, membership portal, FUE website, and a female feature business management portal, with well-managed data and cloud server management.
IT/Sponsorship Systems Coordinator at Save The Children International
September 13, 2021 - May 18, 2023
Remote support in ASIST UI development; maintain ASIST (Automated Sponsorship Information System) to ensure it is secure, up and running and its functionalities fully utilized; manage Sponsorship data and database; server and data center management and maintenance; develop and maintain system policies and security; network management; support staff in Microsoft (Azure, Windows Server & Workstation, Teams, SharePoint, Outlook); maintain data integration between Global Sponsorship Operation System and Uganda ASIST; manage budget under Sponsorship/IT; procure IT equipment and updates; ensure ICT challenges are logged into JIRA and resolved; train staff and partners; coordinate system operations between Uganda country office and Save the Children US office.
IT/ Sponsorship Systems Officer at World Vision Uganda
April 3, 2017 - August 31, 2021
System management (Mobile Applications, Security, Updates, Installation, Configurations, and rollout); managing Sponsorship Data and Database; system integration; data collection using Mobile Applications and Quality Management; training and providing technical guidance & support in the field and offices; network management; IT technical and user support; procuring and maintaining IT equipment in the field; coordinating the System business operations between the Cluster office, National offices and Support offices; support in Activity implementation in the field; support in Advocacy and implementing Child Protection/Child & Adult safeguarding policy.
Web Application Developer at Trade-Lance Limited
August 1, 2015 - March 31, 2017
Developing e-commerce applications and other web applications; Database Administrator; System integration; Mobile Applications (Android); Web site development and maintenance; API development; Web Services (REST/SOAP); Computer networking, installation, configurations and network management; System security and networks; Client/server email configurations; IT user support.

Education

Bachelor Of Information Technology and Computing at Kyambogo University
January 1, 2012 - December 31, 2015
Certificate in System Administration at THE ICT LABS NTINDA
January 1, 2013 - December 31, 2014
U.A.C.E (Uganda Advanced Certificate of Education) at St Andrea Khawa’s College
January 1, 2010 - December 31, 2011
U.C.E at Kitara Model SS
January 1, 2006 - December 31, 2009
Bachelor Of Information Technology and Computing at Kyambogo University
January 1, 2012 - January 1, 2015
Certificate in System Administration at The ICT Labs Ntinda
January 1, 2013 - January 1, 2014
Uganda Advanced Certificate of Education (U.A.C.E) at St Andea Khaawa’s Collage
January 1, 2010 - January 1, 2011
Uganda Certificate of Education (U.C.E) at Kitara Model S S
January 1, 2006 - January 1, 2009
Bachelor Of Information Technology and Computing at KyamBogo University
January 1, 2012 - January 1, 2015
: at THE ICT LABS NTINDA
January 1, 2013 - January 1, 2014
U.A.C.E (Uganda Advance Certificate of Education ) at ST ANDREA KHAAWA’S COLLAGE
January 1, 2010 - January 1, 2011
U.C.E (Uganda Certificate of Education ) at KITARA MODEL S S
January 1, 2006 - January 1, 2009

Qualifications

Child & Adult safeguarding policy & implementation
January 1, 2022 - December 31, 2022
Security Management Training
January 1, 2021 - December 31, 2021
Information Security Awareness Training
January 1, 2021 - December 31, 2021
Information Security Awareness Training
January 1, 2019 - December 31, 2019
Citizen Voice and Action (CVA)
January 1, 2019 - December 31, 2019
Anti-sexual Harassment
January 1, 2019 - December 31, 2019
Child & Adult safeguarding policy & implementation
January 1, 2022 - June 5, 2026
Security Management Training
January 1, 2021 - June 5, 2026
Information Security Awareness Training
January 1, 2021 - June 5, 2026
Information Security Awareness Training
January 1, 2019 - June 5, 2026
Citizen Voice and Action (CVA)
January 1, 2019 - June 5, 2026
Anti-sexual Harassment
January 1, 2019 - June 5, 2026
Child & Adult safeguarding policy & implementation
January 1, 2019 - June 5, 2026
Child & Adult safeguarding policy & implementation
January 1, 2022 - June 5, 2026
Child & Adult safeguarding policy & implementation
January 1, 2019 - October 13, 2026
Security Management Training
January 1, 2021 - October 13, 2026
Information Security Awareness Training
January 1, 2021 - October 13, 2026
Citizen Voice and Action (CVA)
January 1, 2019 - October 13, 2026
Anti-sexual Harassment
January 1, 2019 - October 13, 2026

Industry Experience

Non-Profit Organization, Software & Internet, Professional Services, Education, Government, Computers & Electronics