Hi, I’m Ivaylo Genchev, an L&D expert with a coaching approach and over 7 years of experience in training delivery, instructional design, and sales enablement. I design blended learning programs and lead global learning initiatives across SaaS, fintech, and payments industries. I’m passionate about turning complex topics into engaging learning experiences that help teams onboard faster and perform at their best. I collaborate with cross-functional teams to build scalable programs and leverage AI literacy tools to stay ahead in a rapidly evolving landscape.

Ivaylo Genchev

Hi, I’m Ivaylo Genchev, an L&D expert with a coaching approach and over 7 years of experience in training delivery, instructional design, and sales enablement. I design blended learning programs and lead global learning initiatives across SaaS, fintech, and payments industries. I’m passionate about turning complex topics into engaging learning experiences that help teams onboard faster and perform at their best. I collaborate with cross-functional teams to build scalable programs and leverage AI literacy tools to stay ahead in a rapidly evolving landscape.

Available to hire

Hi, I’m Ivaylo Genchev, an L&D expert with a coaching approach and over 7 years of experience in training delivery, instructional design, and sales enablement. I design blended learning programs and lead global learning initiatives across SaaS, fintech, and payments industries.

I’m passionate about turning complex topics into engaging learning experiences that help teams onboard faster and perform at their best. I collaborate with cross-functional teams to build scalable programs and leverage AI literacy tools to stay ahead in a rapidly evolving landscape.

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Language

English
Advanced
German
Advanced
Spanish; Castilian
Beginner

Work Experience

Head of Product Certification Program (Freelance) at EXANTE
January 1, 2024 - October 1, 2024
Designed and facilitated global sales enablement training programs for 100+ Sales Professionals, resulting in increasing sales of the white label product of the company. Managing the roll out of the program across regions (Europe, Asia, Middle East).
Sr. Training & Implementation Specialist at Paysafe
December 1, 2021 - December 1, 2023
Developed and delivered onboarding programs and learning paths for new hires in Payments teams. Created technical and corporate training materials, including e-learnings and documentation, which reduced the onboarding time by 25%.
Sr. Training & Quality Specialist at Ingram Micro
January 1, 2021 - November 1, 2021
Delivered corporate and soft skills training to Sales & Customer Service. Implemented Quality Assurance techniques to reduce the error rates of the teams by 30% on average. Developed e-learning and blended learning programs for new hires.
Training & Quality Specialist at Ingram Micro
February 1, 2019 - December 1, 2020
Delivered process & soft skills trainings to new hires in Operations.
Process Trainer at Ingram Micro
April 1, 2018 - January 1, 2019
Growth Coach at Self-employed
October 1, 2024 - Present
Growth coaching and development support for clients and organizations.
English Teacher (Volunteer) at Connections Institute, Colombia
March 1, 2025 - Present
Volunteering role teaching English to learners.

Education

M. Sc. Sociology and Empirical Social Research at University of Cologne, Germany
January 11, 2030 - January 1, 2012
B. A. Sociology at University of Mannheim, Germany
January 11, 2030 - January 1, 2009

Qualifications

Certified Life Coach
September 1, 2024 - February 18, 2026
TEFL Certificate
August 1, 2018 - February 18, 2026

Industry Experience

Software & Internet, Financial Services, Other