Available to hire
Project Manager with a technical background in software engineering and enterprise support, experienced in leading cross-functional teams and delivering end-to-end virtual and physical projects for large corporate clients. Skilled in stakeholder management, process optimization, and bridging the gap between business requirements and technical execution to ensure on-time, high-quality delivery.
Skills
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Language
English
Fluent
Arabic
Fluent
Work Experience
Project Manager at vFairs
June 1, 2025 - PresentManaged client requirements using Agile methodologies to ensure timely and quality delivery. Tracked tasks, sprints, and milestones using Jira while maintaining project documentation. Coordinated with development and design teams to deliver projects aligned with client expectations.
Software Engineer - Python Scraper at Stars and Stories
September 1, 2024 - June 1, 2025Developed robust Python scripts to scrape data from diverse websites efficiently and accurately. Processed and cleaned raw scraped data to ensure usability for client analysis. Analyzed extracted product information to generate actionable insights tailored to client requirements. Optimized web scraping pipelines for better performance and reduced execution time.
Technical Support Engineer at Dell Technologies
March 1, 2022 - September 1, 2024Diagnosed and resolved complex hardware server issues, minimizing downtime for clients. Worked closely with cross-functional teams, including hardware engineers and software developers, to design and implement troubleshooting plans. Maintained high customer satisfaction by providing clear communication and efficient problem-solving.
Software Technical Support Engineer Intern at IBM
September 1, 2021 - February 1, 2022Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business. Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.
Education
Bachelor's Degree in Control and Computer Engineering at El Shorouk Academy
January 1, 2015 - January 1, 2020Qualifications
AIX System Administrator
November 1, 2021 - February 18, 2026Embedded Systems Diploma
June 1, 2019 - February 18, 2026PCAP: Programming Essentials in Python – Cisco Networking Academy
January 11, 2030 - February 18, 2026Red Hat Certified System Administrator - RHCSA
January 11, 2030 - February 18, 2026Industry Experience
Software & Internet, Computers & Electronics, Professional Services
Skills
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