I am Vanessa Mio Čuniv, a marketing professional with three years of hands-on experience in marketing assistance, customer service, and support for legal disciplines. I have successfully implemented marketing strategies, designed websites, and managed digital campaigns, with strong expertise in digital media and social networks. I thrive on turning ideas into actionable plans and delivering results across campaigns, content, and events. I bring high organizational and communication skills, proactive problem-solving with attention to detail and quality. I am proficient in MS Office, Salesforce, and Canva, and I enjoy project and event management, supporting customers, and driving product and service sales. I am currently studying psychotherapy (Transactional Analysis) and continuously learning to align with organizational goals.

Vanessa Mio Čuniv

I am Vanessa Mio Čuniv, a marketing professional with three years of hands-on experience in marketing assistance, customer service, and support for legal disciplines. I have successfully implemented marketing strategies, designed websites, and managed digital campaigns, with strong expertise in digital media and social networks. I thrive on turning ideas into actionable plans and delivering results across campaigns, content, and events. I bring high organizational and communication skills, proactive problem-solving with attention to detail and quality. I am proficient in MS Office, Salesforce, and Canva, and I enjoy project and event management, supporting customers, and driving product and service sales. I am currently studying psychotherapy (Transactional Analysis) and continuously learning to align with organizational goals.

Available to hire

I am Vanessa Mio Čuniv, a marketing professional with three years of hands-on experience in marketing assistance, customer service, and support for legal disciplines. I have successfully implemented marketing strategies, designed websites, and managed digital campaigns, with strong expertise in digital media and social networks. I thrive on turning ideas into actionable plans and delivering results across campaigns, content, and events.

I bring high organizational and communication skills, proactive problem-solving with attention to detail and quality. I am proficient in MS Office, Salesforce, and Canva, and I enjoy project and event management, supporting customers, and driving product and service sales. I am currently studying psychotherapy (Transactional Analysis) and continuously learning to align with organizational goals.

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Language

German
Advanced
English
Advanced
Croatian
Fluent
French
Intermediate

Work Experience

Specijalist za korisničku podršku at Franz AG
May 1, 2023 - June 1, 2024
Zaprimanje i odgovaranje na opće upite klijenata; Aktivna prodaja proizvoda i usluga; Proaktivna komunikacija s klijentima putem različitih kanala, uključujući ugovaranje termina; Koordinacija i dogovaranje termina s klijentima; Prosljeđivanje složenijih upita nadležnim stručnim odjelima; Izrada i slanje newslettera; Izrada ponuda te unos i obrada polica pri produljenju jamstva
Marketing Asistentica at Zagreb School of Economics and Management
November 1, 2019 - April 1, 2020
Dizajn web-stranica i podrška u izradi baza podataka; Razvoj i provedba marketinških kampanja; Digitalni marketing, SEO i pisanje sadržaja (content writing); Planiranje i izrada sadržaja za sve društvene mreže; Prikupljanje i analiza prodajnih i online marketinških podataka radi izrade relevantnih izvještaja; Organizacija poslovnih putovanja i događanja za diplomate; Projekti i event management; Uspostavljanje kontakata sa školama u svrhu prodaje školskog programa te priprema i provedba prezentacija
Demonst rator na katedri za pravne discipline at Zagreb School of Economics & Management
September 1, 2019 - April 1, 2020
Vođenje i upravljanje učeničkom dokumentacijom; Obavljanje administrativnih poslova; Informiranje studenata o nastavnim aktivnostima; Organizacija i planiranje semestralnih ispita; Svakodnevni rad s MS Office aplikacijama
Studentska pomoćnica u prodaji at ALDI Suisse
June 1, 2018 - July 1, 2018
Briga o kupcima i pružanje korisničke podrške; Zaprimanje, sortiranje i izlaganje novih proizvoda; Kontrola robe i zaliha; Otvaranje i zatvaranje poslovnice
Pomoćnica u Manor Restoranu Appunto Schoppi Tivoli at Manor Restoran Appunto Schoppi Tivoli
December 1, 2015 - January 1, 2016
Zaprimanje narudžbi; Priprema različitih jela i pića; Rad na blagajni / upravljanje blagajničkim sustavom; Posluživanje i briga o gostima

Education

Psihoterapijska edukacija iz transakcijske analize at ITAA/EATA program
September 1, 2024 - February 18, 2026
MBA - Management at Zagreb School of Economics & Management
February 1, 2022 - March 1, 2023
Erasmus at La Salle – Ramon Llull University, Barcelona
September 1, 2022 - February 1, 2023
Bachelor of Economics & Management at Zagreb School of Economics & Management
September 1, 2013 - June 1, 2017
Gimnazija Turgi at Gimnazija Turgi, Švicarska
August 1, 2010 - July 1, 2013
VII. Gimnazija, Opća Gimnazija at VII. Gimnazija, Zagreb
September 1, 2013 - June 1, 2017

Qualifications

Dean's List (najbolji prosjek ocjena)
January 11, 2030 - February 18, 2026
Finalist državnog natjecanja ZSEM Open 4 Business
January 11, 2030 - February 18, 2026

Industry Experience

Education, Professional Services, Media & Entertainment, Retail, Travel & Hospitality