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I am currently studying Graphic Design at the Academy of Fine Arts in Gdańsk, where I am developing skills in Adobe Photoshop, Illustrator, and InDesign. I am passionate about pursuing a career as a graphic designer and I am also open to opportunities as an intern, where I can apply my creativity, organizational skills, and project experience in a professional design environment.…

Katarzyna Zmysłowska

Line Producer, Project Manager, Content Producer, +2

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I am currently studying Graphic Design at the Academy of Fine Arts in Gdańsk, where I am developing skills in Adobe Photoshop, Illustrator, and InDesign. I am passionate about pursuing a career as a graphic designer and I am also open to opportunities as an intern, where I can apply my creativity, organizational skills, and project experience in a professional design environment.…

Available to hire

I am currently studying Graphic Design at the Academy of Fine Arts in Gdańsk, where I am developing skills in Adobe Photoshop, Illustrator, and InDesign.

I am passionate about pursuing a career as a graphic designer and I am also open to opportunities as an intern, where I can apply my creativity, organizational skills, and project experience in a professional design environment.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Work Experience

Owner – HR, Administration & Operations Manager at Casual Dining Restaurant (Lunches & Pizzas)

April 1, 2024 - Present

Managed end-to-end HR processes (recruitment, onboarding, contracts, payroll, and compliance with labour and safety regulations). Led and motivated a 6-person team; created schedules, resolved conflicts, and monitored performance. Oversaw daily operations (supply planning, cost control, supplier negotiations, and quality assurance). Implemented operational improvements and promotional initiatives to boost sales and profitability. Maintained accurate financial, sales, and staff records in collaboration with external accounting services. Enhanced customer experience and strengthened the restaurant’s market reputation.

Senior Ops Specialist / Learning Coordinator at Cognizant Technology Solutions Corp.

March 1, 2023 - October 1, 2024

Delivered student-facing skill-building campaigns and events using cloud platforms. Participated in end-to-end campaign planning, defined objectives, and monitored performance. Created procedures, checklists, and protocols for coworkers. Acted as Single Point of Escalation for customer queries, providing support via Voice, Chat, and Email. Helped students and developers plan and execute Cloud Learning Plans, offering best-practice advice. Coordinated with executive operations teams, coworkers, and vendors to measure impact.

Learning Coordinator

March 1, 2022 - September 1, 2025

Supported onboarding of new clients and students to SOPs. Coordinated events and promoted cloud learning initiatives. Provided periodic reports and feedback on operational performance.

Senior Process Executive / Quality Assurance

March 1, 2022 - March 1, 2024

Performed content analysis ensuring localization compliance. Conducted month-end closing, MBR, weekly and quarterly reports. Developed SOPs, guidelines, and training materials. Managed projects for multilingual translation teams across Europe and Asia.

Customer Advisor Agent (Voice Support Team)

March 1, 2022 - March 1, 2023

Provided customer advice via phone and email. Coordinated with the localization team to ensure quality of translated content. Supported day-to-day operational improvements.

Recruiter AI at Toloka Crowdsourcing Data Annotation Platform

February 1, 2024 - April 1, 2024

Managed recruitment process: application review, interviews, and hiring decisions. Communicated with candidates throughout the hiring process.

Data Collector at OpenAI Data Collection Platform

December 1, 2022 - March 1, 2024

Participated in speech data collection and computer voice rating projects. Evaluated audio recordings and contributed to AI algorithm training.

Customer Advisor at PZU Zdrowie

September 1, 2021 - March 1, 2022

Delivered telephonic and email customer service. Scheduled medical appointments and updated patient records. Provided insurance-related information.

Medical Receptionist at ETER-MED Private Medical Care Center

April 1, 2021 - July 1, 2021

Registered patients, updated records, and supported doctors with administrative tasks. Handled phone and face-to-face communication with patients.