Alberto Piola

Configured and optimized RabbitMQ-based messaging for high-throughput enterprise applications; implemented comprehensive job scheduling and process automation to optimize batch workloads; built end-to-end monitoring with Zabbix and Grafana, including real-time alerting and log analysis; performed system tuning, capacity planning, and security hardening for production environments; managed ITIL-aligned incident, problem, and change processes to ensure SLA compliance; developed Python automation scripts for log analysis and automated incident response; administered Linux servers and Kubernetes/OpenShift clusters, managing configurations, security, and system updates; designed and tested backup strategies and disaster recovery procedures.

Delivered and maintained high-availability OpenShift and Kubernetes clusters supporting mission-critical banking applications with strict uptime requirements. Implemented job scheduling and workload automation for batch processing and recurring tasks across distributed systems. Developed monitoring solutions and Python scripts for system health checks, performance tracking, and automated alerting. Managed HA/DR configurations ensuring business continuity and rapid recovery capabilities for production environments. Implemented comprehensive Ansible automation for configuration management and patch deployment across hundreds of servers. Integrated on-premises infrastructure with cloud platforms (GCP), managing hybrid environment connectivity. Created periodic performance reports and capacity planning analyses for infrastructure optimization.

Managed RHEL servers (versions 6, 7, and 8) in enterprise banking environment, ensuring system stability, security, and performance optimization. Administered VMware virtualization infrastructure supporting critical production workloads. Applied PTF/patches and system updates using Red Hat Satellite for centralized patch management and compliance. Performed log analysis, troubleshooting of failed jobs, and resolution of operational anomalies. Automated operational tasks through Shell scripting and Ansible, improving efficiency and reducing manual intervention. Handled incident, problem, and change management through ServiceNow with defined SLAs. Participated in 24/7 on-call rotations providing round-the-clock support for critical banking infrastructure.