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Hi, I'm Zach Wilcox, a results-driven operations and project leader with cross-industry experience in restaurant, warehouse, and maintenance settings. I excel at coordinating teams, streamlining workflows, and delivering measurable improvements in efficiency, revenue, and customer satisfaction. I'm currently expanding into project management and AI-driven technology solutions, drawing on hands-on experience designing and launching digital tools that optimize operations and enhance the customer experience.…Hi, I'm Zach Wilcox, a results-driven operations and project leader with cross-industry experience in restaurant, warehouse, and maintenance settings. I excel at coordinating teams, streamlining workflows, and delivering measurable improvements in efficiency, revenue, and customer satisfaction. I'm currently expanding into project management and AI-driven technology solutions, drawing on hands-on experience designing and launching digital tools that optimize operations and enhance the customer experience.

Zach Wilcox

Project Manager, Content Creator, App Developer, +2

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Hi, I'm Zach Wilcox, a results-driven operations and project leader with cross-industry experience in restaurant, warehouse, and maintenance settings. I excel at coordinating teams, streamlining workflows, and delivering measurable improvements in efficiency, revenue, and customer satisfaction. I'm currently expanding into project management and AI-driven technology solutions, drawing on hands-on experience designing and launching digital tools that optimize operations and enhance the customer experience.…Hi, I'm Zach Wilcox, a results-driven operations and project leader with cross-industry experience in restaurant, warehouse, and maintenance settings. I excel at coordinating teams, streamlining workflows, and delivering measurable improvements in efficiency, revenue, and customer satisfaction. I'm currently expanding into project management and AI-driven technology solutions, drawing on hands-on experience designing and launching digital tools that optimize operations and enhance the customer experience.

Available to hire

Hi, I’m Zach Wilcox, a results-driven operations and project leader with cross-industry experience in restaurant, warehouse, and maintenance settings. I excel at coordinating teams, streamlining workflows, and delivering measurable improvements in efficiency, revenue, and customer satisfaction.

I’m currently expanding into project management and AI-driven technology solutions, drawing on hands-on experience designing and launching digital tools that optimize operations and enhance the customer experience.

Language

English

Fluent

Work Experience

Assistant General Manager at Fratello’s Restaurant & Fox River Brewing Co.

October 1, 2024 - February 1, 2026

Directed daily operations for a high-volume restaurant and brewery generating nearly $4M in annual revenue; managed front-of-house and back-of-house teams (~20 staff per shift); maintained a 400-label wine list recognized with a Wine Spectator Award; drove $1,000+ in daily wine sales; oversaw bookkeeping, cash controls, and financial close-outs; coordinated inventory management, purchasing, and vendor relationships across food, beverage, and brewery supply chains.

Team Lead at Dan's Painting

March 1, 2018 - September 1, 2024

Supervised teams of 5–10 across warehouse operations and residential/commercial job sites; managed end-to-end project and operations workflows from procurement to delivery; trained and onboarded new hires; enforced OSHA compliance with zero workplace incidents; coordinated with clients, property managers, and logistics partners to scope work, provide estimates, and ensure customer satisfaction; improved operational efficiency through route optimization and warehouse layout reorganization.

Warehouse Supervisor at Sears Outlet

August 1, 2016 - February 1, 2018

Supervised teams of 5–10 across warehouse operations; scheduled, delegated tasks, and managed performance; coordinated with clients and logistics partners to scope work, provide estimates, and ensure customer satisfaction; improved efficiency through route optimization and layout changes.