I am a Digital Marketing and Business Intelligence professional with a track record of turning data into growth. I specialize in data-driven marketing, analytics, and marketing mix optimization, building BI dashboards and segmentation strategies to drive customer acquisition and retention. I thrive in cross-channel campaigns, measure performance to maximize ROI, and translate insights into strategic decisions. I’ve led analytics-driven migrations, improved campaign conversions, and mentored teams on analytics, reporting, and data governance.

M UHAMMAD USMAN

I am a Digital Marketing and Business Intelligence professional with a track record of turning data into growth. I specialize in data-driven marketing, analytics, and marketing mix optimization, building BI dashboards and segmentation strategies to drive customer acquisition and retention. I thrive in cross-channel campaigns, measure performance to maximize ROI, and translate insights into strategic decisions. I’ve led analytics-driven migrations, improved campaign conversions, and mentored teams on analytics, reporting, and data governance.

Available to hire

I am a Digital Marketing and Business Intelligence professional with a track record of turning data into growth. I specialize in data-driven marketing, analytics, and marketing mix optimization, building BI dashboards and segmentation strategies to drive customer acquisition and retention.

I thrive in cross-channel campaigns, measure performance to maximize ROI, and translate insights into strategic decisions. I’ve led analytics-driven migrations, improved campaign conversions, and mentored teams on analytics, reporting, and data governance.

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Work Experience

Digital Portfolio Manager at Bank Alfalah Limited
May 1, 2025 - September 5, 2025
Managed analytics for a PKR 50B+ digital portfolio across liabilities, investments, and wealth products. Built 25+ Power BI dashboards and automated reporting, cutting generation time by 50%. Reduced churn by 12% and increased product holdings per customer by 20%. Increased digital adoption by 22% and optimized marketing ROI by 30% with A/B testing. Delivered actionable insights to C-level leadership, shaping pricing, product, and channel strategies. Led digital mutual fund migration, driving 400% growth in investment throughput within 6 months. Grew the digital TDR portfolio to PKR 30B+, contributing to 25% YoY deposit growth. Enhanced campaign conversion by 35% using advanced customer segmentation models. Trained 50+ team members through 20+ workshops on analytics, reporting, and data governance.
Assistant Manager – Digital Marketing at Faysal Bank Limited
August 1, 2023 - April 1, 2025
Boosted customer engagement by 25% through targeted social media strategies. Launched integrated campaigns for major products (Faysal Exchange, Debit Card, Digi Bank, website), reduced CAC by 10%, and optimized ad spend through performance marketing. Drove a 30% increase in credit card and liability product leads via Meta Ads and Google Display campaigns. Improved ROI by 20% through A/B testing on social and search campaigns. Leveraged Google Analytics, Looker Studio, and Tag Manager to optimize bidding and campaign performance. Increased engagement by 35% through YouTube and influencer campaigns, and executed cross-channel marketing initiatives generating 20% more qualified leads.
Digital Marketing Officer at Faysal Bank Limited
August 1, 2022 - July 1, 2023
Boosted customer engagement by 25% through targeted social media strategies. Launched integrated campaigns for major products (Faysal Exchange, Debit Card, Digi Bank, website), reduced CAC by 10%, and optimized ad spend through performance marketing. Drove a 30% increase in credit card and liability product leads via Meta Ads and Google Display campaigns. Improved ROI by 20% through A/B testing on social and search campaigns. Leveraged Google Analytics, Looker Studio, and Tag Manager to optimize bidding and campaign performance. Increased engagement by 35% through YouTube and influencer campaigns, enhancing visibility and acquisition. Executed cross-channel marketing initiatives (search, social, display), generating 20% more qualified leads.
SEO Executive – Digital Marketing at BrandH20
April 1, 2021 - May 1, 2022
Achieved 100+ monthly backlinks through strategic link-building, boosting domain authority and organic visibility. Optimized on-site and off-site SEO (title tags, meta descriptions, content, and linking), ranking 2 client websites on Google’s first page. Developed SEO-driven content strategies that improved traffic, engagement, and lead generation.

Education

Master of Management in Business Analytics at University of Windsor
September 1, 2025 - February 22, 2026
Bachelor of Business Administration at SZABIST
June 1, 2018 - September 1, 2022
A-Level in Commerce at Private
September 1, 2016 - June 1, 2018
O-Level in Commerce at Beacon House School System
September 1, 2013 - June 1, 2016

Qualifications

Google Ads Display Certification
January 11, 2030 - February 22, 2026
Google Ads Mobile Certification
January 11, 2030 - February 22, 2026
Google Tag Manager Certification
January 11, 2030 - February 22, 2026
Google AdWords Certification
January 11, 2030 - February 22, 2026
Digital Marketing Certification – Usman Institute of Technology
January 11, 2030 - February 22, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services, Media & Entertainment