Saish Lad

Product Designer at The Verse

Delivered a progression system aligned with user mental models and refined 6 interaction flows through playtesting, increasing session time by 10% and completion by 16%. Redesigned the First-Time User Experience with progressive disclosure and user-centered design to reduce cognitive load and accelerate time-to-first-goal by 20%.

UX Design Intern at Digital Gardener Initiative

Established a scalable design system and reusable UI framework adopted by 12 GenAI instructors, enabling reusable workflows that reduced manual production by 40+ hours/month. Refined information architecture and CMS taxonomy through usability analysis, improving content discovery for 300+ users and reducing admin dependency by ~20%.

Product Designer (Sponsored Project) at Accolade

Led mixed-method research (20 interviews, 12 contextual inquiries, 60+ survey responses) that repositioned the product from search optimization to operational decision-making, securing executive alignment for a dual-platform redesign. Developed a B2B broker dashboard that transformed a manual, multi-source lead qualification process into a structured evaluation system. Simplified workflow from 10 → 4 steps, enabling more consistent lead assessment. Owned UI and interaction design for a scalable logistics platform enabling warehouse-food bank coordination, reducing manual reporting time by 4 hours per week.

UX Designer (Design Systems) at Hyphenova

Built and scaled an 80+ component cross-platform design system (Web/iOS), driving adoption across ~60% of the product UI and improving accessibility alignment with WCAG 2.2. Introduced lightweight governance across a 16-engineer team, reducing UI debt and saving ~5 hrs/week development time through centralized tokens, reusable primitives, and usage guidelines.

Product Designer (Sponsored Project) at Kroger

Partnered with Kroger's Design Ops team to design a data-driven enterprise dashboard that enabled warehouse managers to monitor real-time throughput and donation workflows; projected to increase decision velocity by 20%. Standardized the QA-to-donation lifecycle into a structured 4-stage operational framework, eliminating 3-4 coordination touchpoints per case and accelerating unsellable goods processing across warehouse teams. Owned UI and interaction design for a scalable logistics platform enabling warehouse-food bank coordination, reducing manual reporting time by 4 hours per week.