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I'm Natalie Daley, a content designer and editor with 10 years of experience developing, refining, and organizing clear, high-quality documentation across education, technology, and non-profit sectors. I'm skilled in turning complex information into polished, inclusive, user-friendly materials and in improving documentation systems for clarity, consistency, and scale. I'm highly detail-oriented, deadline-driven, and experienced in fully remote environments.…I'm Natalie Daley, a content designer and editor with 10 years of experience developing, refining, and organizing clear, high-quality documentation across education, technology, and non-profit sectors. I'm skilled in turning complex information into polished, inclusive, user-friendly materials and in improving documentation systems for clarity, consistency, and scale. I'm highly detail-oriented, deadline-driven, and experienced in fully remote environments.

Natalie Daley

Content Designer, Instructional Designer, Project Manager, +2

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I'm Natalie Daley, a content designer and editor with 10 years of experience developing, refining, and organizing clear, high-quality documentation across education, technology, and non-profit sectors. I'm skilled in turning complex information into polished, inclusive, user-friendly materials and in improving documentation systems for clarity, consistency, and scale. I'm highly detail-oriented, deadline-driven, and experienced in fully remote environments.…I'm Natalie Daley, a content designer and editor with 10 years of experience developing, refining, and organizing clear, high-quality documentation across education, technology, and non-profit sectors. I'm skilled in turning complex information into polished, inclusive, user-friendly materials and in improving documentation systems for clarity, consistency, and scale. I'm highly detail-oriented, deadline-driven, and experienced in fully remote environments.

Available to hire

I’m Natalie Daley, a content designer and editor with 10 years of experience developing, refining, and organizing clear, high-quality documentation across education, technology, and non-profit sectors.

I’m skilled in turning complex information into polished, inclusive, user-friendly materials and in improving documentation systems for clarity, consistency, and scale. I’m highly detail-oriented, deadline-driven, and experienced in fully remote environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

French

Intermediate

Swahili

Beginner

Work Experience

Manager, Content & Group Coaching Product at Task Human

February 28, 2022 - November 30, 2025

Led content development initiatives and end-to-end planning of scalable virtual training for global clients, coordinating cross-functional stakeholders and SMEs to deliver high-quality learning experiences on time and within scope. Wrote, edited, and formatted learning materials, onboarding guides, and facilitator documentation. Improved content workflows and documentation systems to increase clarity and accessibility. Partnered cross-functionally to align materials with product updates and user experience goals. Ensured consistency, accuracy, and quality across distributed contributors.

Resource Developer & Content Specialist at Kids Help Phone

September 1, 2020 - March 1, 2022

Wrote and edited publicly-facing educational content with strong attention to clarity and accessibility. Conducted large-scale content audits to improve structure, usability, and alignment. Collaborated with subject-matter experts to translate complex information into accessible materials.

Program Director at Art With Impact

July 30, 2014 - March 30, 2020

Directed national mental health education programs, overseeing full project life cycle, including program design and partnership coordination. -Developed workshop materials, facilitator guides, and onboarding resources. Built documentation systems to support distributed program delivery. -Coordinated cross-functional input to ensure clear, cohesive outputs. -Managed $200K+ in grant-funded program budgets, maintaining reporting systems and ensuring responsible allocation of resources.