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Hi, I'm Shelby Cyr, a customer-service professional with 17 years in hospitality and a strong passion for helping people. I excel at listening to guests, anticipating needs, and turning challenging situations into positive experiences. I'm pursuing growth through freelance writing, photography, and design, and I thrive in fast-paced environments. I enjoy collaborating with teams to coordinate tasks, improve processes, and deliver high-quality work with accuracy and care.…Hi, I'm Shelby Cyr, a customer-service professional with 17 years in hospitality and a strong passion for helping people. I excel at listening to guests, anticipating needs, and turning challenging situations into positive experiences. I'm pursuing growth through freelance writing, photography, and design, and I thrive in fast-paced environments. I enjoy collaborating with teams to coordinate tasks, improve processes, and deliver high-quality work with accuracy and care.

Shelby Cyr

Photographer, Writer, Graphic Designer, +6

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Hi, I'm Shelby Cyr, a customer-service professional with 17 years in hospitality and a strong passion for helping people. I excel at listening to guests, anticipating needs, and turning challenging situations into positive experiences. I'm pursuing growth through freelance writing, photography, and design, and I thrive in fast-paced environments. I enjoy collaborating with teams to coordinate tasks, improve processes, and deliver high-quality work with accuracy and care.…Hi, I'm Shelby Cyr, a customer-service professional with 17 years in hospitality and a strong passion for helping people. I excel at listening to guests, anticipating needs, and turning challenging situations into positive experiences. I'm pursuing growth through freelance writing, photography, and design, and I thrive in fast-paced environments. I enjoy collaborating with teams to coordinate tasks, improve processes, and deliver high-quality work with accuracy and care.

Available to hire

Hi, I’m Shelby Cyr, a customer-service professional with 17 years in hospitality and a strong passion for helping people. I excel at listening to guests, anticipating needs, and turning challenging situations into positive experiences.

I’m pursuing growth through freelance writing, photography, and design, and I thrive in fast-paced environments. I enjoy collaborating with teams to coordinate tasks, improve processes, and deliver high-quality work with accuracy and care.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Warehouse Assistant at BARGREEN ELLINGSON

May 1, 2024 - August 1, 2025

Efficient warehouse operations including receiving, processing, and storing inventory; picking/packing orders; regular inventory counts; operation of forklifts and pallet jacks; adherence to safety protocols.

Waitress at BITTERCREEK ALEHOUSE

January 1, 2022 - November 1, 2025

Greet guests, provide exceptional service in a high-volume setting; take orders, communicate allergies to kitchen, handle cash/POS, knowledge of local produce and breweries; maintain cleanliness and food safety standards.

Waitress / Bartender at TWISTED TIMBER

February 1, 2019 - January 1, 2022

Greet guests, take orders, pour/serve beverages; knowledge of current breweries and craft options; inventory management; cash handling and POS; maintain beverage stock and identify legal IDs.

Accounts Receivable Admin at YMC

January 1, 2016 - August 1, 2018

Prepare invoices, maintain customer relationships, data entry for new accounts, filing, and payment processing; send payment reminders and manage multiple payment forms.

Waitress at TWISTED TIMBER

February 1, 2019 - January 1, 2022

Greet guests, manage seating operations, take and serve orders, knowledge of local craft beers, inventory management, cash handling, and maintaining professional guest interactions.