Hello, I’m Sandra Tumbuan. I’m a seasoned secretary and customer service professional with extensive experience supporting executives, coordinating meetings, and keeping offices running smoothly across Jakarta and Bali. I excel at turning complex schedules into clear, actionable plans, building strong relationships with building management, vendors, and media contacts, and delivering timely, accurate information to stakeholders. I’m passionate about effective communication, meticulous organization, and collaborating with HR and travel teams to support directors. I bring a hands-on, friendly approach to every role, and I’m eager to contribute my multitasking skills, positive attitude, and service mindset to a dynamic team as a trainer, coordinator, or content creator.

Sandra Tumbuan

Hello, I’m Sandra Tumbuan. I’m a seasoned secretary and customer service professional with extensive experience supporting executives, coordinating meetings, and keeping offices running smoothly across Jakarta and Bali. I excel at turning complex schedules into clear, actionable plans, building strong relationships with building management, vendors, and media contacts, and delivering timely, accurate information to stakeholders. I’m passionate about effective communication, meticulous organization, and collaborating with HR and travel teams to support directors. I bring a hands-on, friendly approach to every role, and I’m eager to contribute my multitasking skills, positive attitude, and service mindset to a dynamic team as a trainer, coordinator, or content creator.

Available to hire

Hello, I’m Sandra Tumbuan. I’m a seasoned secretary and customer service professional with extensive experience supporting executives, coordinating meetings, and keeping offices running smoothly across Jakarta and Bali. I excel at turning complex schedules into clear, actionable plans, building strong relationships with building management, vendors, and media contacts, and delivering timely, accurate information to stakeholders.

I’m passionate about effective communication, meticulous organization, and collaborating with HR and travel teams to support directors. I bring a hands-on, friendly approach to every role, and I’m eager to contribute my multitasking skills, positive attitude, and service mindset to a dynamic team as a trainer, coordinator, or content creator.

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Language

Indonesian
Advanced
English
Intermediate

Work Experience

Secretary at PT Carana BungaPersada
April 1, 2008 - October 31, 2010
Managed general corporate correspondence; organized meetings and prepared/distributed meeting minutes; maintained good relationships with building management; handled company and President Director bills; purchased general office supplies; arranged visas and travel documents for directors; managed drivers’ and messengers’ schedules; coordinated office operations; assisted the HR Manager with recruitment.
Secretary at PT Emas Baharu Putra
February 1, 2001 - January 31, 2003
Managed the Director’s corporate matters; organized meetings and scheduling of appointments; prepared and distributed meeting minutes; maintained good relationships with building management; handled company documents and travel arrangements for the Director.
Customer Services at UPS
April 1, 1998 - February 28, 2001
Organized special events, venues, and promotional programs; maintained good relationships with customers; ensured service staff maintained proper manners toward customers; provided soft skills training materials for service staff.
Junior Secretary at Priyatna & Partners
March 1, 1996 - April 30, 1998
Provided after-sales service support for clients; ensured clients submitted required reports; arranged customer visits and handled correspondence; informed clients about new products/services; ensured all required documents were complete before submission; handled general administrative functions.
Guest relation and operator telephone at PT. Summarecon Agung, Tbk.
July 1, 1992 - August 31, 1995
Managed general affairs and purchasing; organized meetings; designed company presentations and annual calendars; conducted interviews for new trainers; prepared public releases and maintained media relations.

Education

Diploma in Secretarial Management at Sekolah Tinggi Ilmu Komunikasi Interstudi
January 1, 1996 - February 24, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Real Estate & Construction, Transportation & Logistics, Media & Entertainment, Other